Toyota Innova Crysta 2020 Review - Prices, Specs, Variants, Features and Mileage

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Car Reviews

By Saurav Kumar - Senior Editor Feb 14 2020 Share this blog

Returning in a fresh look, the 2020 Innova Crysta never fails to make things positively work for itself. It has been tweaked inside out, with a major improvement on the dashboard in the cabin. As an MPV, the Innova Crysta BS6 is quite admirable and convenient to drive around. 

The 2020 Innova Crysta is now offered with a 2.7-litre petrol engine and a 2.4-litre diesel powertrain with both manual and automatic variants. Notably, the Japanese carmaker has discontinued the powerful 2.8-litre diesel-AT engine for the BS6 Innova Crysta. The updated Innova Crysta is equipped with features like vehicle stability control, hill assist control and emergency brake signal as standard.

Overall, Crysta’s ride quality is impressive on rough terrains, though the suspension fails to absorb rough edges completely. With its heavy steering, the city manoeuvre is somewhat downgraded. However, we will know about it on a later stage. Let's check with the available competition.

What will impress you?

  • Cabin is spacious and feels premium than before

  • Strong resale value

  • Brand reliability and good after-sales service

  • Powerful new engines- the 2.4-litre and 2.8-litre diesel engines, also offer an option of automatic transmission

What won’t?

  • The noisy engine leaves room for refinement

  • Top-trim has a pricier tag

  • Major features added to the top trim 

  • Heavy steering feel while driving in the city

  • Expensive automatic variants

What’s New in 2020 Toyota Innova Crysta?

  • BS6-compliant 2.7-litre petrol and 2.4-litre diesel engines with both manual and automatic transmission

  • New 'Chamois' interior colour

  • 2.8-litre diesel-AT powertrain discontinued in BS6

  • Standard features include stability control, hill assist, and emergency brake signal 

  • Heat-rejection glass

Also Read,

Did Mahindra manage to topple Toyota?

Let's see how Maruti took to the MPV war

What are the variants and features available for 2020 Toyota Innova Crysta?

The Innova gets a total of four variants: G, GX, VX and ZX. All variants, except for the top-spec are available with a seven or an eight-seater layout. The range-topping variant gets goodies such as projector headlamps, automatic climate control, ambient lighting, cruise control, seven airbags and a whole lot more! 

The most value for money offering of the lot is the VX trim that covers all that you'll ever need from your MPV. The pricing for BS6 petrol Innova Crysta variants range from Rs 15.36 lakh to Rs 22.02 lakh (ex-showroom Delhi). While the BS6 diesel variants are priced between Rs 16.14 lakh and Rs 24.06 lakh (ex-showroom Delhi).


2.7 GX MT/MT

2.7 GX AT/AT

2.7 VX MT/ 

Touring Sport

2.7 ZX AT/ 

ZX AT Touring Sport

Price (Pertrol/Diesel)

(ex-showroom, Delhi)

Rs. 15,36,000/

Rs. 15,41,000

Rs. 16,58,000/

Rs. 16,63,000

Rs. 18,70,000/ 

Rs. 19,23,000

Rs. 21,34,000/ 

Rs. 22,02,000

Key Features

MID Controlling Steering Wheel

MID Controlling Steering Wheel

Silver and Red Wood Finish On TFT Instrument Cluster

Chrome Electric ORVM With Puddle Lamp

Cooled Upper Glove Box

Cooled Upper Glove Box

Leather Wrap Steering with Silver and Red Wood Finish

Hazel Brown Wood Finish On Console Box And Door Handles

Manual AC

Manual AC

Automatic Climate Control

8-Way Power-Adjustable Driver Seat

Black Fabric Upholstery

Black Fabric Upholstery

Illuminated Glovebox

Stability Control

4 Speakers

4 Speakers

6-speakers With Mic And Amplifier

Speed Sensing Door Locks/ Impact Sensing Door Unlock

All Power Windows with one-touch up/down and anti-pinch

Rear Parking Sensors

All Power Windows with one-touch up/down and anti-pinch

Rear Parking Sensors

Push Start-Stop Button And Keyless Entry

17-inch Alloys Wheels With Wider Tyres

Sunglass Holder

Sunglass Holder

Anti-Pinch Windows

Cruise Control

60:40 split-seats with one-touch tumble

60:40 split-seats with one-touch tumble

Back Monitor

Hill Assist

Body Coloured And Electric Adjust ORVMs

Body Coloured And Electric Adjust ORVMs

Black & Chrome-Finish Front Grille

High-gloss Lower Grille

Halogen Headlamps With Manual Levelling

Halogen Headlamps With Manual Levelling

Auto LED Projector Headlamps With Auto Leveling

Auto LED Projector Headlamps With Auto Leveling

Toyota has spread out the feature listing in all of its trims smartly and even the base trim gets its fair share of the bundle. The varying features range from creature comfort to aesthetic upgrades and at the far end of the spectrum also differs in engine offerings and thus the 

Which trim should you go for?

The Innova Crysta can be had in both petrol and diesel engines but it’s the latter that’s still more popular among buyers. Buyers with big families who majorly drive short distances with a few occasional long drives should shortlist the petrol variant, whereas daily commuters should stick with the diesel options. As far as the gearbox is concerned, if you spend hours in traffic or seldom go on highway journeys, the 6-speed automatic might come in handy and make driving the Innova Crysta a breeze. The ZX variant offers all the features of the VX variant and more. This variant puts safety high on the priority list, and is, thus, highly recommended as well.

How robust is the performance in 2020 Toyota Innova Crysta?

The Innova Crysta specifications include two engine options. A 2393 cc 4-cylinder engine delivering 150 PS of power at 3400 RPM and 343 Nm of torque at 2800 RPM is used in the GX, VX and ZX variants with 5-speed manual transmission. The 6-Speed automatic transmission is mated to a 4-cylinder 2755 cc diesel engine delivering 174 PS of power at 3400 RPM and 360 Nm of torque at 3400 RPM is featured in the GX automatic and ZX automatic variants. In both versions, drive mode selection between eco and power mode is available for getting the ideal combination of power and mileage.

2020 toyota innova engine
Toyotas have always been known for their reliability and it is carried forward in the Innova as well. You can enjoy its accessible performance without feeling guilty of it. The diesel engine is surprisingly refined and doesn't jitter as much as its competition. The torque comes in early which helps you cover tarmac with ease.


Toyota Innova Crysta

Maruti Suzuki Ertiga

Mahindra Xylo


2694 cc, 4 cylinders in line, 4 valves/cylinder, DOHC

1498 cc, 4 Cylinder inline, DOHC

2489 / 2179 cc, 4 Cylinder inline, 4-valves/cylinder, DOHC

Engine Type

2-TR-FE Dual VVT-I engine

DDIS 200 Smart Hybrid

mHawk turbo / mDICRDe engine

Fuel Type




Max Power

163.7 bhp

94 bhp

95/118.3 bhp

Max Torque

[email protected]

225 Nm @ 1500 rpm

280 Nm @ 2400 rpm

Mileage (ARAI) 

10.75 to 13.68 kmpl

 18.69 to 26 kmpl

14.02 to 14.95 kmpl


Rear Wheel Drive

Front-Wheel Drive

Rear Wheel Drive


6-speed Automatic

Manual - 6 Gears

Manual - 5 Gears

Turbocharger / Supercharger

Turbocharged, Variable Geometry

Turbocharged, Variable Geometry

Turbocharged, Fixed Geometry

Emission Standard

BS 6

BS 4

BS 4

The Innova is by far, the most refined MPV of this lot and this is also taking into consideration its diesel engine. The automatic gearbox that comes coupled with the duo of engines is crisp and makes it much easier to munch down the tarmac. Toyota has already boarded the "BS6" train whereas its competitors are still having an existential crisis!

How swift is the acceleration in 2020 Toyota Innova from 0-100?

Innova Crysta takes 13 seconds to sprint 100 kmph which is great for an MPV of this size. The competitors like Maruti Suzuki Ertiga and Mahindra Xylo takes 16 seconds to achieve the same. Innova also has a more heightened range in top speed and that is because of its much more planted stance due to well-tuned suspension setup.

Innova Crysta has a strong mid-range due to the early surge for torque and that helps it have the impressive acceleration which results in crossing 100 kmph in 13 seconds flat. Even at high speeds, the ladder on frame design doesn't limit its swiftness.


Toyota Innova Crysta

Maruti Suzuki Ertiga

Mahindra Xylo

0-60 kmph

5.43 seconds

5.46 seconds

5.8 seconds

0-100 kmph

13 seconds

16 seconds

16 seconds

Top speed

149-175 kmph

155-165 kmph

156-159 kmph

The competition struggles to perform like Innova Crysta as its either underpowered or uses a very coarse powertrain setup that is not optimised.Maruti Suzuki Ertiga is an MPV for sure, but it lacks the punch which is broadly available in the Innova Crysta. Mahindra Xylo is no-where near to the Innova as the lack of stability takes its best and puts it at the last of this list.

How composed is Innova Crysta on Indian roads?

The steering feels slightly heavy at city speeds. It does take a moment to take a quick U-turn. However, this brings in a lot of confidence while cruising on the highways. It is rock-solid steering that keeps you connected and going. Ride quality, as was with the predecessor is fantastic! It will completely absorb everything on the terrain it puts it wheels.

2020 toyota innova crysta handling

Toyota has evolved much after the first iteration of Innova came out way back in 2005. It has transformed into a "jerky ride" to a "stable mile muncher" over the years and that is what makes this Toyota the best all-rounded MPV in India. 


Toyota Innova Crysta

Maruti Suzuki Ertiga

Mahindra Xylo

Suspension Front

Double wishbone with Torsion Bar

MacPherson Strut & Coil Spring

Double Wishbone Type Independent Front Suspension

Suspension Rear

4 Link

Torsion Beam & Coil Spring

Multi-link Coil Spring

Minimum Turning Radius 

5.4 meters

5.2 meters

5.5 meters

Steering Type

Electric Power steering

Electric Power steering

Hydraulic Power steering


Alloy wheels

Steel Rims

Alloy Wheels

Front Tyres

205 / 65 R16

185 / 65 R15

215 / 75 R15

Rear Tyres

205 / 65 R16

185 / 65 R15

215 / 75 R15

Tire type

Tubeless, Radial

Tubeless, radial

Tubeless, radial

Despite having a ladder-on-frame design, the Innova Crysta handles surprisingly well. The credit here goes to its well-balanced suspension setup that dilutes all of the creases and bumps on roads to provide you with a comfortable ride. Xylo is the most disturbed one of the lot as there is a lot of body roll which even makes you dizzy. Maruti Suzuki Ertiga has a rigid setupthat helps in providing the best riding experience of the lot.

How well-modulated is braking in the Innova Crysta?

We expected Toyota to offer larger brakes on the Innova Crysta for the sake of its capability as an MPV but things didn’t work that way. Not only the MPV is offered with a weaker disc and drum setup but the front rotors are smaller than most of its rivals. Even Fortuner has larger rotors comparatively and this leads to heat generation while braking as it is unable to absorb the complete traction.

2020 toyota innova crysta brakes

Toyota could have added in an all-round disc brake setup in the latest iteration of Innova to make it even more appealing. But the disc-drum setup currently underpinning the MPV is not bad. It instils hatchback level confidence and also helps in reducing expense which is a win-win for both the consumer and automaker.


Toyota Innova Crysta

Maruti Suzuki Ertiga

Mahindra Xylo

Front Brake Type




Rear Brake Type




Maruti Suzuki Ertiga is the lightest of the trio and this helps in improving its braking performance and thus the strict diet it follows is not bad after all. But takes the podium here, as a package as it carries a lot more kerb load as compared to the Ertiga. Xylo comes with a very aggressive nose divewhich will give you a view of the immediate road ahead.

How fuel-efficient is India's favourite MPV?

The Toyota Innova returns a mileage of 10.75 to 13.68 kmpl, depending on the variant in use. Moreover, the BS6 variants can likely show increment in fuel efficiency compared to the outgoing model. Toyota has worked around to make its MPV as fuel-efficient as possible and over the generations have improved drastically.

2020 toyota innova crysta mileage

The addition of driving modes in Innova Crysta has improved its efficiency drastically and it gives the driver flexibility to ride as per the condition. It also helps the engine to function a lot more freely when putting into "PWR mode" and can even be the conservative one in "ECO mode". This helps to have a more refined driving experience without compromising on the mileage figures.


Toyota Innova Crysta

Maruti Suzuki Ertiga

Mahindra Xylo


10.75 to 13.68 kmpl

18.69 to 26 kmpl

Diesel variants (24.2 kmpl)

14.02 to 14.95 kmpl

Fuel tank capacity

65 litres

45 litres

55 litres

Concerning the MUV’s size, Mahindra tries hard to keep the fuel efficiency under acceptable limits. The base 2.5L variants of Mahindra Xylo deliver an ARAI certified mileage of 14.95 kmpl while the 2.2L variants return 14.02 kmpl. However, the real-world mileage would be around 10-12kmpl which is not bad for a vehicle of this size.

How has Toyota Innova Crysta transformed its exterior over the years?

The updated Toyota Innova Crysta is not so different compared to the outgoing model. However, there are some updates on cosmetics and makeover. It comes with an elongated design carrying a chrome-finished grille with Toyota’s emblem, sleek headlamps, and 16-inch alloy wheels across all trim levels. The MPV also makes place for indicator-mounted electronically adjustable ORVMs, chrome-finished door handles, and a roof-mounted spoiler as well as shark-fin antenna.

2020 toyota innova side view
We particularly like the detailing in the smoked-out headlamps and the placement of the LED pilot lamps. The lower half of the grille is glossy black, which helps break the bulk at the front. The basic design has also not changed much as it is evident from the side profile. Toyota has been smart in its updation and has gradually changed its curvy approach into a more modern edgy one.


Toyota Innova Crysta

Maruti Suzuki Ertiga

Mahindra Xylo


4735 mm

4395 mm

4520 mm


1830 mm

1735 mm

1850 mm


1795 mm

1690 mm

1905 mm


2750 mm

2740 mm

2760 mm

Ground Clearance 

167 mm

185 mm

186 mm

Kerb Weight 

1730 Kg

1155 Kg

1875 Kg

Over to the side, Crysta's van-like proportions come to the fore. While nothing is interesting to speak of other than the large 17-inch wheels, we like how Toyota has managed to keep things simple and uncluttered. Little dabs of chrome on the door handles and the outside rear-view mirror adds a touch of class to the profile. The rear eliminates the triangular tail lamps for a much more aggressive, sabertooth inspired design. The rear profile is nearly slab-sided, with a large glasshouse that grabs most of the space.

Exterior Features:

  • Black & Chrome-Finish Front Grille

  • Auto LED Projector Headlamps With Auto Leveling

  • Fog Lamps

  • Shark Fin Antenna

  • Rear Spoiler

How roomy is the 2020 Toyota Innova Crysta Interior?

The Innova Crysta interior has evolved from being an economy class to a business class lounge. Toyota has used premium materials from the top-shelf, and it reveals. Everything you see inside is meant to stay for long. The lower half of the dashboard didn’t amuse us.

2020 toyota innova crysta interior

Once you get inside, similar to the old Innova, one can roam inside the cabin. The first thing that catches your attention is the futuristic dashboard. It is tilted towards the driver with lots of curvy cuts, making it look cool. The touchscreen audio unit is placed beautifully over the centre console accompanied by navigation and the reverse camera. The controls for the automatic climate control are placed right below it. Innova is a practical car. You will find lots of small storage holes in the first half of the cabin working as a brilliant utility altogether. 


Toyota Innova Crysta

Maruti Suzuki Ertiga

Mahindra Xylo





Seating Capacity (Person)




No of Seating Rows




The front seats score high on comfort, with cushioning and support is amongst the best we've seen in this segment. The driver's seat can be adjusted electrically and has a healthy range in terms of reach and height. However, since the target customer will be lounging in the rear seat, let's see how that fares.

2020 toyota innova crysta dashboard

The leather-wrapped steering wheel feels good to hold. It houses buttons for the audio, calls and the MID. Speaking of which, the instrument cluster houses the tachometer and the speedometer with the MID sandwiched in between. It reads out the fuel consumption, cruising range, average speed, and even has a compass.

Interior Features:

  • Silver and Red Wood Finish On TFT Instrument Cluster

  • Leather Wrap Steering with Silver and Red Wood Finish

  • Chrome Door Handles

  • Automatic Climate Control

  • 7-inch touchscreen with DVD, Bluetooth, Navigation, Voice Control And Remote Control

  • 6-speakers With Mic And Amplifier

  • Height Adjustable Headrests

  • Steering With Audio Controls

  • Illuminated Glovebox

  • Push Start-Stop Button And Keyless Entry

  • Anti-Pinch Windows

  • Back Monitor

How flexible is the cargo space in 2020 Innova Crysta?

With a boot capacity of 300 litres, the Innova Crysta is certainly second MPV offering good boot space after the Mahindra Xylo. The Ertiga offers boot space of 209 litres, which is way too less for a car in this segment. Interestingly, the Innova Crysta gets bigger fuel tank capacity at 65 litres. 

But the flexibility of folding up the third-row seats help in creating the luggage space required for a family weekend getaway. The luggage space is impressive even with all three rows intact.


Toyota Innova Crysta

Maruti Suzuki Ertiga

Mahindra Xylo

Boot space (litres)




Fuel Tank Capacity (litres)




Mahindra Xylo has the most cargo space due to its tall body construction which is its only advantage. Ertiga has the least usable cargo space with all rows up and that makes Innova Crysta the jack of all trades. Innova Crysta also comes with the largest fuel tank that makes it the most confident TripAdvisor of the lot. You don't become the best selling MPV in the country just like that!

What are the various safety features that back you up in the Toyota Innova Crysta?

Toyota Innova Crysta is developed under GOA(Global Outstanding Assessment) body which is a high strength body structure that's made to effectively absorb collisions and distributes impact which helps in the reduction of passenger injuries. Another notable safety feature of this MPV is Vehicle Stability Control that automatically controls engine output and brakes during cornering. Also, the Hill-start Assist Control control brakes with suppressing rollover. 

Safety has always been a priority for Toyota and it has improved over the years in the Innova Crysta. The added list of safety features and listed below.

Safety Features:

Some of the prominent safety features that come with the Innova Crysta BS6 are as follows:

  • 7 SRS Airbags

  • ABS with EBD

  • Hill Assist Control (HAC)

  • Emergency Brake Signal (EBS)

  • Vehicle Stability Control

  • GOA Body(Global Outstanding Assessment)

  • Child Restraint system

  • Back Monitor

  • Door Ajar warning

  • Emergency Brake signal

  • Anti-Theft System

  • Front Seat Belt

  • Rear Seat Belt

  • Clutch Start System

  • Clearance and Back Sonar

How does 2020 Toyota Innova Crysta compete with the other MPVs?

Innova Crysta VS Mahindra Xylo 

The Mahindra Xylo starts at Rs 9.37 Lakh for D2(Diesel), and Toyota Innova starts at Rs 15.30 lakh. The Mahindra Xylo is cheaper than the other main competitor, Honda Mobilio but more expensive than the popular selling Maruti Ertiga. However, the Xylo is much bigger than both the car and it aims more at the likes of the Toyota Innova, which is a popular and expensive MUV. Though the Xylo offers a better fuel economy than the Innova Crysta, it has very little boot space and hence it is less practical.

Innova Crysta VS Maruti Suzuki Ertiga

The Ertiga is one of the reliable and cheapest cars and, also, the least powerful. That said, the new 103bhp, 1,462cc petrol is slightly more powerful than the 91bhp, 1,373cc motor but also fuel-efficient. We found Ertiga to be lazy with four gear shifts. Well, it was pleasing to find it responsive.

On the plus side, though, the Ertiga glides through start-stop traffic without any stress. But when you step on the gas on the highway, the Ertiga does struggle to pick up the pace – especially when it’s fully loaded. And while the Innova doesn’t have the fresh and modern interior design of the Carnival, its interior is still very comfortable and spacious. There’s plenty of legroom and shoulder room, as the Innova Crysta is now longer, wider and taller than the previous model. Toyota has also improved the seats, which are now more comfortable and provide much better side support. The Captain seats in the second row are very nice and perfect for long drives. 

How well does the Innova Crysta hold its MPV tag?

Toyota Kirloskar Motor has started accepting bookings for its all-new BS6 compliant version of the Innova Crysta. The petrol and diesel variants of the BS6 Innova Crysta are available both manual as well as automatic transmission options. The prices have been hiked by Rs. 30K over the outgoing model. The price for standard variant starts at Rs 15.36 lakhs while prices for the BS6 compliant Innova Crysta Touring-Sport versions begin at Rs 24.05 lakhs (all prices, ex-showroom, Delhi). As per the company, the deliveries of the BS6 compliant Innova Crysta will commence in February 2020.