Maruti Suzuki Ertiga 2020 Review - Prices, Specs, Variants, Features and Mileage

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Car Reviews

By Saurav Kumar - Senior Editor Apr 03 2020 Share this blog

Versatile in looks and features, the Maruti Suzuki Ertiga has earned it since its launch in 2012. In the meantime, the 7-seater faced a fall in sales due to buyer preferences in compact SUVs and premium Sedan segment. Despite that, the Ertiga has been playing hard to maintain its place. Interestingly, the Ertiga is the most desirable SUV in the taxi market as well. Now, the Ertiga in its second generation offers better package and variant options. 

2020 Maruti suzuki Ertiga rear side profile

Built on a complete new platform, the second-gen Ertiga is more spacious in every aspect of dimension. It is offered in multiple variants with two engine options – an all-new 105hp, 1,462cc petrol, and the 90hp, 1,248cc Fiat-drawn diesel powertrain. Both engines are paired with 5-speed manual transmissions, with the petrol also getting a 4-speed automatic in the form of a traditional torque converter. A petrol-CNG develops 95hp with a  1,498cc diesel engine.

Tagged with aggressive pricing of  Rs 7.44-9.50 lakh for the Petrol manual and Rs 9.18-9.95 lakh for the automatic. And at this price point, surprisingly, there’s no direct competition in the market. However, with the new players coming along, the Ertiga rivals against Mahindra Xylo and Toyota Innova Crysta. So, is it justified to be a complete value for money thing? What more is there on charts with the upgraded Ertiga? Let's find em all.

What will impress you?

  • Good ride and handling

  • Comfortable and spacious Seating

  • Easy to maneuver

  • Affordable price range

What won’t?

  • Diesel engine makes unwanted noise

  • Poor fuel economy from Petrol AT trims

  • Missing AC vents for third row

  • No diesel automatic available

What’s new in 2020 Maruti Suzuki Ertiga?

  • BS6 version to be introduced soon

  • 1.3-Litre diesel variant no longer available

Maruti Suzuki Ertiga variants and features

Maruti Suzuki Ertiga is offered in four variants such as L, V, Z, and Z+. Excluding the base variants, all trim levels are offered in petrol and CNG options. Buyers have a lot of options to choose from. The prices start from Rs. 7.54 Lakhs and goes up to Rx. 11.20 Lakhs. 



Vxi/ Vxi AT/ Vdi/Vxi CNG

Zxi/ Zxi AT/ Zdi

Zxi+ / Zdi+

Price (ex-showroom, Delhi)

Rs. 7,54,689

Rs. 8,26,689 / Rs. 9,28, 689 / Rs. 9,86, 689 / Rs. 8,87,689

Rs. 9,09, 689 / Rs. 10,05,689 / Rs. 10.69.689

Rs. 9.60,689 / Rs. 11,20, 689

Key Features

Manual AC

Manual AC

Engine Push Start/ Stop with Smart Key

Engine Push Start/ Stop with Smart Key

Air cooled Twin Cup Holder (Console)

Air cooled Twin Cup Holder (Console)

Auto AC

Auto AC

Accessory socket in front row 

Remote Keyless Entry

Remote Keyless Entry

Remote Keyless Entry

Bottle Holders in each row

Electrical Adjustable ORVM

Electrical Adjustable ORVM

Electrical Adjustable ORVM

Cabin Lamp (Fr. + Rr.)

Cabin Lamp (Fr. + Rr.)

Cabin Lamp (Fr. + Rr.)

Cabin Lamp (Fr. + Rr.)

Dual tone interiors

Passenger Side Sunvisor with Vanity Mirror

Passenger Side Sunvisor with Vanity Mirror

Passenger Side Sunvisor with Vanity Mirror

Central locking

Audio system with electrostatic touch buttons

Steering Mounted audio control

Inbuilt Navigation System

Painted front grille

Chrome front grille

Chrome front grille

Dual tone interiors

We Recommend

Looking at the available feature list and the price tag attached to the trim levels, we would recommend the mid-level Zxi trim level. This particular trim comes with the majority of the comfort features along with attractive price tags. Even the budget tight buyers gonna love this. 

Also Read:

How will the dated Mahindra Xylo answer to updated Ertiga?

What makes the Toyota Innova Crysta so special among other SUVs?

2020 Maruti Suzuki Ertiga Engine and Performance

The Ertiga gets two engine options, one diesel, and one petrol, paired to a five-speed manual transmission. The VXi and ZXi petrol variants are also available with a four-speed automatic transmission. The 1.3-litre DDiS 200 90PS/200Nm diesel motor has been loyal to Maruti Suzuki for years. 


Maruti Suzuki Ertiga

Mahindra Xylo

Toyota Innova Crysta


1498 cc, 4 Cylinder inline, DOHC

2489 / 2179 cc, 4 Cylinder inline, 4-valves/cylinder, DOHC

2694 cc, 4 cylinders in line, 4 valves/cylinder, DOHC

Engine Type

DDIS 200 Smart Hybrid

mHawk turbo / mDICRDe engine

2-TR-FE Dual VVT-I engine

Fuel Type




Max Power

94 bhp

95/118.3 bhp

163.7 bhp

Max Torque

225 Nm @ 1500 rpm

280 Nm @ 2400 rpm

[email protected]

Mileage (ARAI) 

18.69 to 26 kmpl

14.02 to 14.95 kmpl

10.75 to 13.68 kmpl


Front-Wheel Drive

Rear Wheel Drive

Rear Wheel Drive


Manual - 6 Gears

Manual - 5 Gears

6-speed Automatic

Turbocharger / Supercharger

Turbocharged, Variable Geometry

Turbocharged, Fixed Geometry

Turbocharged, Variable Geometry

Emission Standard

BS 4

BS 4

BS 4

The petrol motor is the same 105PS/ 138Nm, 1.5-litre motor with a Smart Hybrid system that debuted with the 2018 Maruti Suzuki Ciaz. The overall setup uses a lithium ion battery (installed just under the front passenger seat) to power a motor that rotates the front wheels. So, effectively, the system acts as a torque fill at low revs, allowing you to cruise at low speeds in high gears.

How well does the Ertiga accelerate?

The Ertiga is able to sprint 0 to 60 kmph in 5.4 seconds, which is good for a car of this size. It takes 16 seconds to cover 100 kmph from halt. The top speed has been reported at 165 kmph. The Innova Crysta takes 13 seconds to achieve 100 kmph mark, which is quite appreciated.


Maruti Suzuki Ertiga

Mahindra Xylo

Toyota Innova Crysta

0-60 kmph

5.46 seconds

5.8 seconds


0-100 kmph

16 seconds

16 seconds

13 seconds

Top speed

155-165 kmph

156-159 kmph

149-175 kmph

How is the ride quality of this car?

One of the stand-out features of the new Ertiga is its ride quality. It’s so good and well behaved, it smoothes out potholes and broken roads like a much more premium car. There’s side-by-side motion over broken patches either. At high speeds, it rides flat with some vertical movement from the rear, but it’s never big enough. With passengers inside, however, there’s noticeably more pitching, and the softer rear suspension takes a couple of rebounds before regaining composure when going over humps or wavy surfaces. Steering is much nicer than other Marutis; it is well weighted, direct and has a good feel.

Maruti Suzuki Ertiga moving on road

The new Ertiga’s wider track and tough chassis give it a lot more composure and poise while cornering. Push it hard and even though body roll is present, it’s not more that a tall hatchback. 


Maruti Suzuki Ertiga

Mahindra Xylo

Toyota Innova Crysta

Suspension Front

MacPherson Strut & Coil Spring

Double Wishbone Type Independent Front Suspension

Double wishbone with Torsion Bar

Suspension Rear

Torsion Beam & Coil Spring

Multi-link Coil Spring

4 Link

Minimum Turning Radius 

5.2 meters

5.5 meters

5.4 meters

Steering Type

Electric Power steering

Hydraulic Power steering

 Electric Power steering


Steel Rims

Alloy Wheels

Alloy wheels

Front Tyres

185 / 65 R15

215 / 75 R15

205 / 65 R16

Rear Tyres

185 / 65 R15

215 / 75 R15

205 / 65 R16

Tire type

Tubeless, radial

Tubeless, radial

Tubeless, Radial

Further adding to driver confidence is its steering, which is unlike any Maruti based on the same Heartect platform – it has a nice response, it feels connected to the road and returns to the centre without any hassle.

Does the Ertiga brake bite enough?

The benefits of the new Heartect platform does well in braking part too. The Ertiga remains composed through undulations and the couple of potholes that were encountered during the test ride. The brakes offer strong bite and the standard ABS helps you totally rely on them.

Maruti Suzuki Ertiga Wheel


Maruti Suzuki Ertiga

Mahindra Xylo

Toyota Innova Crysta

Front Brake Type




Rear Brake Type




How much mileage does the Ertiga Engine return?

The Ertiga petrol-manual’s auto start-stop works seamlessly on cold days too. In the city, this motor returned merely 9.5kpl, which is 0.7kpl lesser than the 1.4-litre unit. On the highway, however, it managed a healthy 16.8kpl, an improvement of 4kpl, due to a taller fifth gear.

With a city efficiency of merely 7kpl, the petrol-automatic isn’t for the fuel efficiency-conscious. But having a very tall fourth gear helps while cruising on the highway where it returned a respectable 15kpl.


Maruti Suzuki Ertiga

Mahindra Xylo

Toyota Innova Crysta


18.69 to 26 kmpl

Diesel variants (24.2 kmpl)

14.02 to 14.95 kmpl

10.75 to 13.68 kmpl

Fuel tank capacity

45 litres

55 litres

65 litres

Concerning the MUV’s size, Mahindra tries hard to keep the fuel efficiency under acceptable limits. The base 2.5L variants of Mahindra Xylo deliver an ARAI certified mileage of 14.95 kmpl while the 2.2L variants return 14.02 kmpl. However, the real-world mileage would be around 10-12kmpl which is not bad for a vehicle of this size.

2020 Maruti Suzuki Ertiga Exteriors

On the road, the new Ertiga is a complete head-turner than its predecessor. The heavy use of chrome on the front grille is something you are not used to, but it certainly makes the new Ertiga attractive. The busy bumper and headlamp design further enhance the front fascia. Daytime running lights, whether integrated within the headlamps or on the front bumper, would have added a touch of modernity and given it a premium feel. 

2020 Maruti Suzuki Ertiga Front profile

Unlike the front, which might polarize opinions, the rear will appeal to most. The three-part tail lamps with LED lights climb on to the D-pillar and look modern. Sharp creases on the boot lid that extend to the bumper offers a sharp look. 

Is the new Ertiga looks pleasing to the eyes?

2020 Maruti Suzuki Ertiga side profile

It also boasts better torsional rigidity, which has a positive impact on refinement and dynamics. And even though this car has grown significantly larger than its predecessor (by 130mm in length, 40mm in width, and 5mm in height), the overall kerb weight has decreased by 20kg across variants. 


Maruti Suzuki Ertiga

Mahindra Xylo

Toyota Innova Crysta


4395 mm

4520 mm

4735 mm


1735 mm

1850 mm

1830 mm


1690 mm

1905 mm

1795 mm


2740 mm

2760 mm

2750 mm

Ground Clearance 

185 mm

186 mm

167 mm

Kerb Weight 

1155 Kg

1875 Kg

1720 Kg

At 2,740mm, its wheelbase remains similar to the older car, while the front and rear track have increased by 30mm.

Exterior Features

  • Projector Headlamp (Halogen)

  • 3D Tail Lamps with LED

  • Front Grille

  • Full Wheel Caps

  • Alloy Wheels

  • Turn Signal Lamp Integrated in ORVM

  • Back Door Chrome Garnish

  • Rear Wiper & Washer

  • Body Coloured Door Handles

  • Chrome Plated Door Handles

  • Body Coloured ORVM 

2020 Maruti Suzuki Ertiga Interiors

The cabin feels compact from the driver’s seat, and that’s not surprising since it’s only as wide as the new Swift Dzire. That makes maneuvering the new Ertiga in the city as easy as the Swift. Drivers also get a fairly high-up and commanding driving position, making judgement that little bit easier.

Maruti Suzuki Ertiga front seats

It’s great to finally see the Ertiga getting a different dashboard design compared to the siblings. This gives the MPV a fresh identity as well.


Maruti Suzuki Ertiga

Mahindra Xylo

Toyota Innova Crysta

Doors (Doors)




Seating Capacity (Person)




No of Seating Rows (Rows)




While the design of the layered dashboard looks upmarket together with the flat-bottom steering wheel, it doesn’t feel a step-up from the older Ertiga as far as quality of plastics is concerned. Add to it the fact that you can identify some parts like power windows being carried over, and you do feel you're sitting in an improved Ertiga but one that hasn’t taken a huge leap forward.

2020 Maruti Suzuki Ertiga dashboard

Interior Features:

  • Sculpted Dashboard with Wooden Finish

  • Wooden Finish on Door Trims (Fr.)

  • Dual Tone Interiors

  • Height Adjustable Driver Seat

  • 2nd Row Seats 60:40 Split with Slide and Recline

  • 3rd Row Seats 50:50 Split with Recline

  • Sliding Armrest with Utility Box (Front Row)

  • 2nd Row Armrest

  • Leather Wrapped Steering Wheel with Wooden Finish

  • Headrest Front Row Seats

  • Headrest 2nd Row Seats

  • Headrest 3rd Row Seats

  • Split Type Luggage Board

How responsive is the new infotainment system?

The 7.0-inch SmartPlay infotainment system is equipped with SD card-based navigation, Mirrorlink, Android Auto and Apple CarPlay. This system is easy to use, and the display is crisp with sharp contrasts. The system’s software lags at times and its slow responses can get annoying while on the move.

2020 Maruti Suzuki Ertiga infotainment system

While the menu buttons on the sides are touch-operated too, the volume rocker isn’t the most convenient to use. Voice commands are available, and are quite accurate most of the time. Sound quality from the 6-speaker setup (four speakers and two front tweeters) is quite decent. The camera engages with a small delay, when the car’s put in reverse.

Other tech features include: 

  • 17.8 cm Touchscreen AmartPlay Infotainment System with Apple CarPlay and Android Auto 

  • Inbulit Navigation System

  • Voice Command System

  • Audio system with Electrostatic Touch Buttons

  • Bluetooth Connectivity

  • USB and AUX Connectivity

  • Steering Mounted Audio Control

  • Steering Mounted Calling Control

How much spacious is Ertiga's boot?

Maruti Suzuki Ertiga boot

Maruti has also addressed a complaint we had with the previous Ertiga - boot space. There's 209 litres of luggage space with the third row in place, enough to store two small suitcases. Drop the last row and boot volume goes up to 550 litres.


Maruti Suzuki Ertiga

Mahindra Xylo

Toyota Innova Crysta

Boot space (litres)




Fuel Tank Capacity (litres)




Maruti Suzuki Ertiga Safety ratings and reliability

Maruti Ertiga gets 3-star rating in Global NCAP crash tests. The car tested was the base Ertiga LXi that gets dual front airbags as standard along with ABS, rear parking sensors, seatbelt reminders, ISOFIX, speed-sensitive door locks and front seat belts with pretensioners and load limiters. 

Safety Features:

  • Dual Airbag

  • ABS with EBD and Brake Assist

  • Engine Imobilizer

  • ESP

  • Hill Hold

  • ISOFIX Child Seat Anchorages (2nd Row seats)

  • Front Seat Belts with Pre-tensioners & Force Limiters

  • Seat Belt Reminder with Buzzer

  • High Speed Alert System

  • Speed Sensitive Auto Door Lock

  • Security Alarm

  • Rear Parking Sensors

  • Rear Parking Camera

  • Central Locking

  • Front Fog Lamps

Maruti Suzuki Ertiga Head-to-head competition check

Maruti Suzuki Ertiga VS Mahindra Xylo 

Mahindra Xylo Vs Maruti Suzuki Ertiga

The 2019 Mahindra Xylo starts at Rs 9.37 Lakh for D2(Diesel), Maruti Ertiga starts at Rs 8.84 Lakh for LXI (Petrol), and Toyota Innova starts at Rs 14.93 lakh. Xylo offers the 2489 cc engine, while Ertiga has a 1498 cc (Diesel) engine. The Xylo offers a mileage of 14.95 kmpl and the Ertiga offers a mileage of 26.2 kmpl (Diesel). The Mahindra Xylo is cheaper than the other main competitor, Honda Mobilio but expensive than the popular selling Maruti Ertiga. However, the Xylo is much bigger than both the car and it aims more at the likes of the Toyota Innova, which is a popular and expensive MUV. Though the 2019 Ertiga offers a better fuel economy than the Xylo, it has very little boot space and hence it is less practical.

Maruti Suzuki Ertiga VS Innova Crysta

Maruti Suzuki Ertiga VS Innova Crysta

The Toyota Innova Crysta offers a poor mileage of 10.75 kmpl than the Ertiga, which offers 18.69 kmpl. Innova Crysta's boot space of 300 litres is enough to beat the Ertiga's 209 litres of boot space, but considering the price factor, the  Ertiga is the better option. The Ertiga cannot compare itself to the Innova Crysta in terms of luxury, but it provides the space for large Indian families looking for cheaper options.

Final verdict

The new Ertiga is a very commanding and well-rounded MPV that has done good in the past and continues to do better in the present. It looks good, feels premium and is well-equipped thoroughly. The hybrid engines is the cherry on top of the cake and as an overall package, the Ertiga offers great value to the buyers.