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Reviews

• Problematic After Service

  3.5/5
  By Aatish
  Hair Straightener

  The products are no doubt amazing but then, they don’t have a good after service! 

  
  

  This time I ordered a Philips hair straightener worth Rs.2799/- from Croma. The reason behind choosing Croma is the presence of complimentary gifts and amazing cashback. After selecting the product, I was informed that I have to pay the amount right now and within 45 days, 10% cashback will be credited to my account if I pay via HDFC credit card.

  
  

  Since I had an HDFC credit card, I did the same. But, after 45 days, I had to call customer service to talk about the details of the offer but the desired help was not offered. I called up Croma store and even visited the outlet in Rajouri Garden. The manager there said that they are working on it and that it will get credited soon. 

  
  

  Also, the complimentary gift that was to be delivered after a month arrived after 2 months, that too after many complaints. 

  
  

  Suggestion: They are very reluctant in offering services once you have purchased the item.

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• High in price

  1/5
  By Ujjwal mishra
  Oven toaster grill

  I ordered an oven toaster grill from Croma. It came on time but the quality was not good and the price was quite high enough. I wish that Croma should reduce their price on particular stuff. I have purchased a 64 GB pen drive but when I checked the pen drive it was not in working condition.

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• Best Ever

  5/5
  By Aditya kumar
  Sony TV

  I bought a Sony tv from Croma and It was around Rs 25000 but after discount and coupon, I bought it in just Rs 17000. The tv is awesome. I Love my brand new tv and thanks to Croma. They have installed it properly but the delivery time should be quicker. The payment mode I used was a credit card through that I got an extra discount of Rs 2500 more. The behavior of the delivery boy was good he installed my tv properly.

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• Superb Quality

  4/5
  By Bhardwaj Mishra
  Television

  It was really a very nice experience while purchasing from Croma. I choose to buy from Croma because I believe that it is the world's biggest store and they provide a very good service compared to others. I have bought many products from Croma but recently purchased a LED TV. I selected this product because Croma was giving a very great discount on the product. It was almost half of the price and no other online store was giving such an offer. The product is very excellent and it is working without any problem. Ordering process was also very easy I pay it from my debit card and got the discount. It was very easy to understand in the ordering process. They have very helpful cancellation and refund process also because earlier I have cancelled the order and they refunded the amount very soon. They deliver the product on time as they messaged me the delivery time. They have also very helpful delivery agents. Croma can give more discounts on the product also extend his delivery process in rural areas thus they can grow very faster.

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• Amazing quality

  4/5
  By Ratnesh pandey
  Television

  Overall in the case of electronics, Croma has a wide range of products which gives us various options. It also delivers the Television on time or you can say before mentioning date. Also, the interface of apps is also good. I have not applied any coupons as the price was already affordable. I ordered a Kodak 32 inches LED TV.  It was of nice quality and as compared to other shopping platforms, I think Croma is the best.

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