Recharge and bill payments : prepaid
Prepaid recharge : 27-11-2016
review date : 12-10-2017
store : Paytm
Selection ExperiencePaytm is a fast and secure e-wallet. Under paytm, the success rate is higher in comparison to its competitors, cashback is somewhat less in comparison to freecharge and also freecharge intimate offers on Personal email ID registered with it whereas recharge offers and discount on Paytm are better than mobikwik. There are special offers by Paytm for different network on different days which is also a good idea. Paytm Offers on movies are better than other wallets and application. Recently I made a mobile recharge with Paytm and for that I used my referral points i.e. 49 points which made the total payable amount Rs1.
Coupon AvailabliltyI do a lot of research for coupons for Paytm transactions. But there are many offers applicable on different categories which are mentioned right on Paytm’s website or app. After that I also compared cashback/discount offer from other e-wallets. Freecharge and mobikwik both have diversified coupon codes and offers which are applicable on various transactions like DTH recharge, bill payments, and more. Coupondunia and zoutons are two coupon sites where I searched for relevant coupons. Also, paytm’s 1 point is equal to Rs.1. So, I had 49 referral points which I used in my transaction of Rs.50 and got Rs.49 off. This ultimately dropped my total transaction amount from Rs.50 to Rs.1
Payment ProcessThe bill payments and transactions, on paytm, are really fast. As compared to other e-wallets, like freecharge, Paytm is faster in payments but it is slower than Mobikwik. Paytm can invest time in this aspect and more work can be done by Paytm engineers. On paytm site, my recharge and bill payment was successful in very first instance. But I do face problems on Paytm while making payment in HPCL petrol pump. There was some server error but, luckily, I also had a debit card with which the payment was done easily. The process of payment is very easy to understand as I just had to register by mobile number once, get my bank account linked. Then I got to the “prepaid” section, entered my mobile number, browsed the available plans and got the recharge done. It may sound a little complicated but I was very easy for me from the very first time.
Refund/Cashback ProcessPaytm is fast in giving cashback and refund in comparison to other application. In case of failed transaction, the money is instantly refunded in the bank account or Paytm wallet. Once I made a transaction of Rs.2000 which got cancelled due to low balance in my Paytm wallet. Full amount was credited in to my Paytm wallet in just 2-3 minutes. Paytm has gained the users as it is easily available with wide network of merchants and after demonetization lot of small traders are accepting it as it is easy to use. Paytm is also advertising hard because of which it is widely accepted by merchants but on offers freecharge is emailing on personal email ID so we are more aware of freecharge offers which are going on different products as it can be used for purchasing items on snapdeal also.
User InterfacePaytm application is a little slow in 2G network. The interface is user friendly and it also gives option of transferring money back in the bank account with zero transaction charges. With nearly, 100% success rate, Paytm is good whereas in mobikwik, transferring money back in to account is really a tough process. I never faced any difficulty in searching the section I want to visit in Paytm. Bill, Pay, Add, Passbook, Prepaid, Postpaid, all the categories of recharge and bill payments are listed right on the home page of the wallet. Moreover, it is so easy to surf and book the latest movies and events on Paytm.
Overall ExperienceOverall experience with paytm is really good and only one failure occurred that is on petrol pump of HPCL while paying for petrol. All the Products purchased through paytm are good, genuine and original. The cashbacks were received instantly and are better than other wallets. Shopclues is cheaper but the quality of Paytm is far better than that of shopclues. Psaytm should devise some method to use the app or website without internet or even with a weak internet connection. Also, if possible, it should tie up with airtel so that there are more cashback/discount offers on it. This is just my opinion otherwise I really like paytm and also recommend it to others.
Reviewed By “Vinod Kumar Sharma”