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    3.5/5

    “Nature Valley Crunchy”

    product purchased : Food product
    purchased on : 02-11-2017
    review date : 05-01-2018
    store : Amazon
    • Selection Experience

      I like to order food items from amazon because I can also order international food products from there site. In most of the cases, Amazon India offers better discount/cashback as compared to its competitors than Shopclues. Although in case of mobiles Flipkart is better. The best part of Amazon India is if I get any problem in the order, they quickly agreed upon to return my money. This gives a great satisfaction that is otherwise not available for offline shopping.           

    • Coupon Availablilty

      Before booking any product, I read almost all the reviews. Then if I agreed upon buying the product, I search for some coupons. In Amazon India, they will show coupons then and there, we can select from it. Mostly I did not found coupons on Amazon on any other sites like Paytm etc. This is little disappointing but it’s OK.           

       

      I haven’t used any coupon because I was unable to track any at that moment just I mentioned above. I guess you guys have to work on the availability of food product related coupons.

    • Payment Process

      In Amazon India, product booking is very easy and fast I was able to book these bar within 5 min cause my card details are already saved in the account. I have not faced any difficulties in booking order. But I would like to mention here that Amazon app is disgusting. I did not like it at all. It is very clumsy and not at all user-friendly. But while using it on the desktop, it very smooth. No, I did you faced any type of error such as server error, payment gateway error. 

    • Refund/Cashback Process

      The ordered product was shipped and delivered on or before the time at proper mentioned address. The product was nicely packed and all products are genuine. The behavior of the delivery person is sometimes annoying but mostly it was nice. The product matched all the qualities as mentioned on Amazon India. In case of clothes and accessories, if it does not match, you can get a replacement/ refund very quickly.

       

      But, one problem is there that the food product ordered are non-refundable. You can’t return any food item if they have delivered it already. But you can cancel it before it reaches your home.     

    • User Interface

      As I mentioned earlier also. I do not like Amazon app at all. But the website is very nice. Although it can be improved further. But, I would like to mention here that Amazon app is disgusting, it messes up everything and you can’t  apply the filter in one go it takes several tries to apply even a single filter. I did not like it at all. It is very clumsy and not at all user-friendly. But while using it on the desktop, it very smooth. No, I did you faced any type of error such as server error, payment gateway error. 

    • Overall Experience

      My overall shopping experience with Amazon India is awesome. Amazon India can improve its app, by adding up new features and improving the old ones as well. Also, some improvements on the website is needed as well like new more filters in the keyword search. Provide more discounts and cashbacks to old users because they have invested so much time on your site. Maintain the quality of the product and service. Sure, I will shop again and again from Amazon India. Yes, I recommend shopping at Amazon India because it is amazing. I hope I will be able to use the app in future as well.

    Reviewed By “Shweta Bhandari”


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