Product Purchased : Micro Sd Card
Micro sd card purchase date : 02-12-2016
review date : 22-01-2017
store : Shopclues
Selection ExperienceShopclues Provides Me Better Discount than other sites like amazon flipkart.It always have different payment methods from where I can get cashback.It also provides time to time offers and discounts. It also have jaw dropping deals which leads to purchase. Shopclues was topped the search when i google micro sd card so i purchased from shopclues. price was nice/
Coupon AvailabliltyYes I look for reviews and compare other sites and search for discount coupons or check my mail if shopclues provide me any specific offer or not .and if a I find it worthy then I go for puchase. Coupon on shoplcues are easy to find. There are always 3-4 coupons active on Shopclues whichever gets me more discount i use that coupon for my shopping. Otherwise it is hard to find coupons to internet. couponing sites usually have expired or fake coupons.
Payment ProcessI found no issue in payment gateways .But If prepaid orders got cancelled it takes upto 7 days for refund otherwise if I paid from cluesbucks it got refunded in 24 hrs of cancellation. Return policy of shopclues is a bit unclear because they are unprofessional in the refunding and it is a big drag. I hope they improve that. otherwise they are awesome.
Refund/Cashback ProcessI am little bit unhappy with shipping process it takes much more time than other shopping sites .it takes upto 10 days to deliver to my address but behaviour is good of all delivery persons I faced till now. Products get delivered to my given address excpet one time when i had to go and meet the person 2km away from my home because he did not know the area. Shopclues should work on that. Delivery person are also rude and careless with products.
User InterfaceNo I dont think there is any issue in shopclues website or app .Some time due to heavy rush I may face issue in loading time otherwise shopclues website and app is good. User interface of the app is fine and webiste is a bit better than app but they both can be made better with more investments. App is a bit laggy and shopclues website is comparatively better.
Overall ExperienceI have 90% good experienced while shopping with shopclues other than this I am unhapoy with delivery timing other than this shopclues is best for persons like me. Absolutely all my friends will shop only from shoplcues from now on. Better servicing is the only suggestion. Shopclues has lot to improve and with few right steps it in give challenge to flipkart and snapdeal.
Reviewed By “Ritwik Sharan”