

“Rude Drivers!”
-
Overall Experience
I booked a cab from Cyberhub to Sector-5, Gurgaon. The cab was booked at 11:00 AM on 19th Feb 2021. On the live tracking, it displayed that the driver is about 10 minutes away. So, I had to wait for 10 minutes. I sat inside the food court and waited for the driver to arrive.
After 10 minutes, it still displayed that the cab is about 10 minutes away. However, there was not much traffic on the roads because it is Saturday and most of the offices have a day off. I contacted the driver but he didn’t pick the call. I waited for another 2-3 minutes and tried his number again.
After trying for about 5-7 times, he picked the call. The driver after picking up started shouting that ‘can’t you wait for some time, I am stuck in the traffic’! I told him that I called you to confirm only that where are you and how much time it will take! He disconnected the call.
I waited for another 15 minutes but when nobody arrived, I cancelled the ride and complained about the driver. It was such a terrifying experience that I couldn’t even trust in Uber again. I do not recommend anybody to use Uber!
_1569045260.jpg?tr=w-80,h-80,c-force)
“Terrible!”
-
Overall Experience
The cab driver made me wait for half an hour and still didn’t show up at the location!
I had booked a cab from Pacific Mall to Janakpuri District Centre via UBER. After the booking was confirmed, I received driver details. I contacted the driver to know his arrival timings because the app was hanging and shuts. The driver told me that there is traffic in Janakpuri and he is stuck near Janakpuri East metro station.
I was waiting inside the mall for the driver because the cancellation will cost me a lot. I checked the maps to get notified about the traffic. I had called the driver around 1:15 PM and it is 1:30 PM now. Though the traffic was now clear, I couldn’t see him moving.
I dialled his number again and he didn’t pick the call. After trying for about 7-8 times, he picked the call and yelled at me. He said that can’t I wait for a few minutes! I disconnected the call. I waited till 2 PM and when he didn’t show up, I cancelled the ride.
After cancellation, cancellation charges of Rs. 50 were imposed on me, which I got waived off by contacting the customer care and reporting the issue. Then, I took an auto in just Rs. 30, which was cheaper than the cab. Besides, I reached within a few minutes and there was no traffic.
Highly disappointed!
“On And Off, On And Off”
-
Overall Experience
Uber services have been the most ambivalent kind of local cab services I’ve seen. The services were good at the beginning, but as my travel rides continued - I was met to some really annoying experiences from Uber, facing several issues.
Today I was booking this Uber GO (screenshot is given below), to one of my relative’s houses. It was all good to arrive at the right time. But out of the blues, the application started showing system errors and wasn’t able to function properly. So I went ahead and call the support team at the contact (800) 353-8237, and they say the contact number is for emergency purposes, used to be only in the urgency matters. The conclusion given was ‘it will resolve soon by itself’. I couldn’t do anything for a while, I rebooted the phone and it worked properly only after that. This has happened frequently now.
I booked the Uber Go for DSK Madhuban Wing A for a total amount of Rs. 130.25, reaching the spot with a dirty driver who was eating a strong paan. The smell was terrible. Although, it lasted less. But it was not good at all Uber.
It’s like, if at any point, somehow I’ll start to feel good for your services, you’ll be coming up with something else right the next moment to say on my face - “we are annoying”.
Comment: Keep consistency in your quality of services. I'll give you a full 5-stars.

“Best For Last Minute”
-
Overall Experience
So, today my car wasn’t available and therefore I had to book a cab from Rajouri Garden to Gurugram. I have observed that the prices of the cab mostly depends upon the timings on which the cabs are booked.
On comparing the prices of the prices on which the service is offered by Uber with other service providers, I noticed that the amount here (at Uber) was considerably less. After checking the same, I booked “Uber Premier” and the cab arrived at the pick-up spot within 5 minutes. The amount that I was supposed to pay at the end of the trip was Rs.447/-
The journey went totally smooth. The driver followed the maps very strictly and did not deviate from the route. Since I opted for online payment, the amount was deducted from the account automatically after the ride.
Perks:
Easy availability
Online Payments
Pocket-Friendly
Effective Navigation
Trained Drivers
Loved the experience totally!
“Hatchback”
-
Selection Experience
I find the service of Uber to be really satisfying with their drivers well behaved and cabs clean. Moreover I always have wonderful conversations with them whereas in case of Ola, it doesn’t treat its driver well and the same gets reflected in their cabs. My plan was an instant trip and I hired it from Gurgaon to go to sector 60 Noida.
-
Coupon Availablilty
I have my Uber app, just before making the booking, I check my uber account if I have any coupons to use. I do a search that what are the price difference with Uber go and Uber prime. What would be the price if I share Uber. After checking the details I go for the booking, once booked I check how many stars the driver has got and are there any reviews about him. This is really helpful as a nice driver can make the entire trip beautiful.
Read More ››
“My Uber Ride”
-
Selection Experience
I use uber for my regular traveling purpose. I also get a lot of offer when I use paytm to make payment and its one of the e-wallet that is giving such offers even on just doing recharge through it. Because have not seen this offer with any other merchant. Trips with uber are generally planned same is the case with the current trip as well. Some of my trips could be unplanned to like whenever I am getting late and don’t have time to travel via metro I prefer uber. Best way to go cashless is to load your Paytm wallet and take an Uber ride.
-
Coupon Availablilty
No, I didn’t look for any offer, generally while loading uber it gives a notification if any offer is running with PAYTM before you are taking the ride. That helps a lot. We even get time to time updates and notification from paytm about the latest offer. Though coupons are helpful, I do not waste time in searching for coupons, if I need to take a ride I just take it. I do not look forward to coupons.
As I mentioned above I have received a lot of offers within the site or via paytm that recharges your uber 550Rs. and I could have my next 10 uber rides in just 55Rs. including the one that I am telling about right now.
Read More ››
“Genuine feedback to Uber Cabs”
-
Selection Experience
I commute to cab quite often these days to save my travel time and they are convenient I feel. Sharing about my previous ride, I was getting late to a dance concert that evening and as it was a new area to me, I had to hire a cab. It was an instant plan as I could not get a direct bus or auto to the destination. The process was also good in while booking the app.
-
Coupon Availablilty
Yes, I checked if any Uber coupons were available at that time. I have an Uber App installed on my phone and receive messages whenever there is a running offer. But there was no active offer at that time. Was a little disappointed as Ola Cabs had some offer. There were lots of coupons on the websites such as I was getting 20% off on booking the coupon via debit card.
Read More ››
“payment transfer”
-
Selection Experience
As I am a fully satisfied customer with service of Uber cab & using frequently Uber cab service for my daily routine. So, I thought I may also utilize this reliable services of Uber and decided to hire the uber cab to facilitate one of my close relatives to drop at their desired destination. No, it was not planned, the offer was availed instantly. I think the cashback offers which are given in the Uber are better than most of the other cab aggregators such as Ola, meru cabs.
-
Coupon Availablilty
I just went to the Uber cab app on my mobile phone, I opened the Uber cab app, select the type of cab to be availed, select the journey for locations by setting the pickup location and provided the destination required, did a call to the driver to explain him our location he has to pick. I also searched for coupons before booking the cab. There were many websites via which I was able to find coupons, one of them was coupondunia, in that website I was able to find a coupon which was: 50% off on first HIRE rides.
Read More ››
“Enjoy Cashless cab service”
-
Selection Experience
I hired a cab from Uber as Uber provides a better service. The trip was planned instantly. I generally prefer riding in Uber and refer my friends and family for the same. The Paytm wallet is great as the person can enjoy cashless rides and payments at any place. With uber my experience is good and that to payment with Paytm makes it much better to make cashless rides. There are many options which are present while using uber. I got 20% cash back when making the payment to uber via Paytm.
-
Coupon Availablilty
I booked the cab from uber to get cashback. The uber coupons were not available on the uber app. So, I had to search for coupons in third party websites such as coupondunia, grabon. So, riding on uber is an awesome experience. The coupons for the uber are not available in the official app. I found one coupon in grabon which was relevant for me which was: HIREWEDDING, in this coupon I got 50% off upto Rs.150 on first hire rides. The best part is to search for coupons before making any payment.
Read More ››
“Good services at best prices”
-
Selection Experience
I trust uber as per safety that’s why at the time of odd hours I prefer to hire uber only. I planned my trip instantly. My booking time was late night 11-30 pm. And I got my cab instantly I was only 4min waiting not even whole 5min which was the best part cause I wanted to leave for home as soon as possible. I tried other services like auto and Ola but there were no cabs available at that point in time. Especially there was no surcharge at night at that time. The driver was very official about the ride and I enjoyed the comfy feel of the car because I was feeling really tired it. I got discount through paytm and it was around 40Rs.
-
Coupon Availablilty
I normally hire autos for any local ride to a nearby area. After 9 pm, normally no autos or other cabs available at that pickup point because it’s located at the outskirt of the city. But I got my uber cab instantly within 4-5 minutes. I didn’t search uber coupons bcoz I compare fare from other services like Ola and jugnoo. Other service providers were not available at that time and the one available was charge thrice the prize I normally pay. After 10 pm uber didn’t take any surcharge from me.
Read More ››
“Uber ride”
-
Selection Experience
I was traveling from airport to home in Kolkata. This wasn’t a planned trip because I was really tired from all the traveling and was expecting to get some rest on the way home. I just opened the app and clicked on the book now. No, offers were availed by me as I wanted to go home fast but there was a huge line at the taxi stand and as I already mentioned above that I was not at all able to wait this long.
And people who were there in the line were waiting for around hours. No cash was available. I was only having 2000Rs. note no change was available. That was another reason why I took uber because I was able to travel cashless. Via paytm and reached home faster than expected.
-
Coupon Availablilty
Was standing in taxi Qs and was fed-up at the airport. Then took uber and reached home on time that to cashless!!! People there kept quarreling at prepaid taxi counter for change and then stood in Qs for hours. But I managed to get my uber at the same price as prepaid cabs. So, was really happy to get home fast and in a cost-effective manner.
This time I haven’t used any coupon cause of an unplanned ride otherwise, I always make a quick search related to discount coupons.
Read More ››
“Uber is good”
-
Selection Experience
Uber seemed more available than other competitors at a particular location. The best thing about booking from uber is that it provides cashback on most of its rides. There are offers on each days of the week which is perfect. There are also offers when you are paying via your card, one such offer is: you will get every 6th ride for free when paying via your AXIS bank master card. I wasn’t able to find such good offers on other rivals of uber.
-
Coupon Availablilty
I was in the office of a customer on a sales call in Kolkata for a 3 days trip. I had commute so I choose uber as my preferred cab. But I searched for coupons before booking the cab. I looked at grabon for getting coupons as my friend had suggested me to search coupons on grab as they are relevant. The coupon which I found relevant was: LBBUBER, by applying this coupon I got 50% off on my ride. So, this is why I searched for coupon, you can easily save money.
Read More ››
“Handy and Comfortable!”
-
Selection Experience
Uber is the fastest way to get a cab anywhere you need. The other reason to book a cab from uber is that I only had an uber application that time on my phone and they were providing cab within 5min of waiting. The trip was not planned and as always the cab came within minutes to pick me up. I also got some cashback/discount on the payment which arrived after some time.
Because I used my paytm wallet to make the payment easy. This made this ride even more convenient for me.
-
Coupon Availablilty
No, I did not search for any coupons, just booked my ride and that’s it as I was not having time at that moment. Yes, but when I have time I make sure to check the coupons available and use them as whenever required because these days money saved is money earned. There are numerous coupons which are very easy to apply.
I most use search coupons on paytm cause they have a tie-up with uber and that’s why offer a lot of coupons. On this ride, I saved Rs.45 cause it was one of my first 3 rides.
Read More ››
“Traveling experience”
-
Selection Experience
It was an unplanned trip to my sister’s house and one of the important point to notice is that it was new year’s eve when it really hard to find some services. Suddenly a thought occurs to go and congratulate my sister and her family on the occasion of New Year celebration. I was able to reach in time because of uber service because the cab arrived within 15 min of booking and in normal days cab arrives within 5 min.
But, it was a day full of celebration and most of the people plan to travel it’s hard to find a cab but only 15min waiting time shows that uber team was prepared for such a busy day. I recommend the public to prefer the rides with uber. No more words to say that uber is good and reliable. I think once I utilized some discount.
-
Coupon Availablilty
Prepared to go for a ride. Took shower ironed clothes applied body spray, cold cream, gel, etc. and went out finished dinner before departure. Before that offered isha prayer by finishing all the morning and evening tasks and duties. Activities performed were normal and as usual. Prefer to do the booking 15 minutes earlier in case I face a cancellation problem.
I have also mentioned above that I have utilized some discount and that was NY50. I thought not using any but when I juggled my messages in morning saw this SMS from uber. This promo code saved us 50Rs. on the ride.
Read More ››
“My voice”
-
Selection Experience
I hired a cab to go from railway station to IIT Chennai campus in Chennai. The service is very good the cab arrived within 10 minutes after booking it. We were able to reach the destination in time. But, we did not get any discounts as we paid through cash. We are satisfied with the amount we spent because it was equal to a local auto ride plus it was much more comfortable in terms of standards. But I would like to know if there are any coupons or discounts available. I will surely use one in future.
-
Coupon Availablilty
First, we waited for a city bus .later we realized that there are no city buses available to our destination at that point of time then we thought of hiring an auto but then we came to a conclusion that uber fares make reasonable sense. We even did not look for any cabs other than uber like ola or something else. We had never waited for any discounts.
So, I don’t have much to speak about any particular promo code cause all know is that I could have paid through paytm and have saved some money but, as I already mentioned above we did a cash payment.
Read More ››
“Ride ka Sultan”
-
Selection Experience
Yes, I had linked my uber account with Paytm and generally got a fabulous discount on every ride. It is very easy to have a watch on both Paytm and uber accounts simultaneously. We have no need to waste the time and keeping the change. The vehicle provided by them are good in condition to compare to its peer group like OLA.
Cause once I have used ola and the condition of the cab was so bad that I have to cancel it and pay 25Rs. extra due to on the spot cancellation.
-
Coupon Availablilty
Yes, I generally use to hire cabs when there are offers to prevail. As we have our own cars so we use to hire the uber cabs when we got any offers. But in recent past few days, Uber has stopped to give any offers which have discouraged us to use UBER. The company should offer new and latest offers on time through SMS service to mobile.
The prevailing offer that I used in past was GET10 for a 10% off on my ride. I discovered this coupon in one of the emails I received through uber.
Read More ››
“Convenience of pay”
-
Selection Experience
My trip was preplanned. I am a very frequent user of uber. Earlier, I used to pay in cash but later on, I learned about linking the same with Paytm wallet to get attractive promotions and cashbacks. I use Uber on an average once a day (weekdays). With the latest option of the uber pool, it has become more economical.
I can save a lot through uber pool cause the total fair that I have to pay while traveling alone is now equal to 3 uber pool rides. Which makes it 3time more useful. The cost has been divided between me so It all works well you just need to select uber pool instead of uber go.
-
Coupon Availablilty
No, I did not search for any coupons, I linked paytm wallet there are certain cashback / offers directly related to payment by e-wallet. Also, I got a message for some coupon with 75Rs. discount, I applied the same and got instant discount on my ride. Yes, the coupon was relevant and the discount was applied without any hassle.
I receive such offers every day whenever I look at my phone in the morning. One of the best thing is that uber know the correct time when to send offers via SMS cause it’s always before office hours begin. So that people like me can use those offers while traveling to their offices.
Read More ››
“City rides”
-
Selection Experience
My mom had to go to the railway station because she was leaving for a trip within a few hours. Booking on Uber is very easy. In just a few clicks the booking is done. Since it is linked to my Paytm wallet there is no problem of cash and carrying the change for the payment. The cabs are well maintained and are available even if it is late in the evening. That is the main reason I prefer uber in most of the cases.
-
Coupon Availablilty
Uber regularly keeps sending in coupons for frequent users through SMS. Applying coupons to the ride while booking is easy and convenient. Most of the coupons are relevant and do not have a validity date, so there is no fear of the coupons lapsing. The estimate gets reduced by the coupon value and gets paid. Just like I got a discount of RS.60 on my mom’s cab ride by using the coupon GET60.
Read More ››
“Experience with Uber”
-
Selection Experience
The trip was pre planned. I had to take an Uber from my workplace to my residence. I got a cashback on paytm after my ride was completed with Uber. The ride was comfortable and gave me the comfort of sitting on the back seat and home on time. The services Uber provides in unmatched when compared with other cab services company.The service is better than most of the cabs service providers.
-
Coupon Availablilty
Before booking the cab, I looked at the fare and since it was the usual office time,the tariff was high. I did not have time to look for a discount coupon, just booked the Uber.
Usually before booking a cab, we check.online if there are any online coupons available and use them as per our advantage. Read More ››