I booked three movie tickets for 1oth October 2019. The payment of Rs. 750 was made online. The booking was confirmed. However, after successful payment, I didn’t receive any tickets. I waited for a few minutes, but upon not receiving anything, I tried to connect with their customer support.
Ticketnew’s customer support is said to be available 24/7, but when you need them, they are not reachable. The first payment was refunded to my account within a few hours. I was a little relieved. I decided to book a second time.
Again, I booked three tickets and the same was repeated, but this time, I didn’t receive any refunds. I contacted their online support and left a message along with the billing details. I received no message from their end. What kind of service is this? My money is stuck with them and I have no idea whether I will get a refund or not!
Not at all recommended!
“No extra charges!”
Finally, a place where you don’t have to pay extra handling charges!
It is not that they don’t charge internet handling charges, but the amount is less as compared to other service providers. I booked two tickets for Saaho at Carnival Cinemas, Raheja Mall, Gurgaon for Rs. 561, which is the cheapest that I booked!
As I made the payment through my Paytm wallet, I received a cashback of Rs. 98. It was a great deal offered by Ticketnew.com. This website is my new favourite to book movie tickets from. I received order confirmation and tickets through email, message and on the application.
The process of booking the ticket and payments was smooth. However, at the cinemas, the process was easy. They scanned the barcode on the ticket and gave us the entry. No changes in the seating arrangement. We got our booked seats and the hall was quite big and clean.
It was an amazing experience!