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They are fooling customers with lowest entry charges and looting their money!
I played all three types of rummy available on their website and won about Rs. 3000. After winning, I was told that I can now withdraw the money in my account. As I processed to withdraw, it displayed “earned through fake means” and redirected to the main page.
I thought there was some glitch and I have to log in again. I logged in again and entered all the required details. It again displayed that the account has been blocked for using unfair means. I had tried to contact their online chat support but got no response.
I contacted the customer support the next day and received no reply. Until 16th September 2019, when I received a call from the customer support that they will be refunding my entry-amount depending on the number of games I had played!
I had played about 10 games and had invested about Rs. 25 only. So, the refunded amount will be Rs. 250! I told the executive that I had won Rs. 3000 and when I tried to withdraw the amount they had blocked my account. He told me that I had used unfair means to win the game. Without uttering another word, I agreed for a refund. I received the amount in my account by evening.
After that, I haven't tried playing Rummy on any of the online platforms!