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3 Total Reviews Overall Rating 2.9
Selection Experience
2.8
Coupon Availablilty
2.7
Payment Process
2.5
Refund / Cashback
2.7
User Interface
3.2
Overall Experience
3.3
Akira
store : PVR Cinemas
review date : 16-10-2019
Service Availed : Movie Ticket Booking
Movie Ticket Booked : 14-10-2019
2.0 Selection Experience
1.0 Coupon Selection
1.0 Payment Process
2.0 Refund / Cashback
3.0 User Interface

“Compulsory or Complementary!”

  • Overall Experience

    I do not understand why they call it a complementary offer when one must purchase it!


    These days booking PVR tickets is better but one should not trust on their offers. Recently, I booked two movie tickets from PVR website and paid Rs. 780 instead of Rs. 500. I thought the prices might have risen but after booking, I saw that they added a complementary offer.


    If I deselect the offer, I cannot proceed because it was compulsory to be bought! I booked the tickets. The next day when I showed the ticket, they told me that I must buy the food by showing this image. In the interval, when I moved to buy this, I was amazed by seeing the quantity! The gave two small popcorn, coke and cookies. 


    It was seriously not a great deal! I was so frustrated that they took extra charges, added tax and still what was given was not at all appreciable! I will recommend you all to choose other booking apps other than PVR cinema to save your money!

Pushp Khurana
store : PVR Cinemas
review date : 24-09-2019
Service Availed : Ticket booking
Ticket Booked : 23-09-2019
3.5 Selection Experience
3.5 Coupon Selection
3.0 Payment Process
3.0 Refund / Cashback
3.0 User Interface

“Forced To Buy Popcorns!”

  • Overall Experience

    A total loot business! 


    Why do people book tickets online? They do it in order to save their time and money but people at PVR don’t understand this, I guess!

    I wanted to book 2 tickets for the movie “Dream Girl” for the date 26th September 2019. Since I’m a working man, I didn’t have enough time to go to the theatre to pick up the tickets and therefore, I decided to book them online only.  


    While completing the booking procedure, I came across a page that stated that I need to buy and popcorn and coke combo pack worth Rs.370/- and before this, online ticket proceedings cannot move forward. 


    I called up the service helpline to talk about the problem that I was facing. I was informed that it is happening because of their current offers and In case I wish to move forward with the ticket booking, I’ll be able to do it only after purchasing the pack. 



    Comment: Why would I spend money when I don’t even want to have anything! 


    Would surely prefer switching next time! 

Kartik
store : PVR Cinemas
review date : 05-09-2019
Product Purchased : Movie Tickets
Movie Tickets Purchased : 03-09-2019
3.0 Selection Experience
3.5 Coupon Selection
3.5 Payment Process
3.0 Refund / Cashback
3.5 User Interface

“Arrogant Staff”

  • Selection Experience

    So, this incident is of PVR Anupam, Saket. Yesterday, we, a group of 4 people decided to watch Batla house due to the reviews that we were getting, since it was a sudden plan, we booked the tickets online and decided to pick them up from the counter. 

     

    Seats Reserved: B10, B11, B12, B13 (Right Side, Centre Corner)

    Show Timings: 2:10 PM 


    We reached at the window to collect our tickets at 1:40 PM. I showed him the booking confirmation emails and messages and the guy said that only 3 tickets have been booked from my account, however, I had a proof that I booked 4. When we asked him to recheck the system, he started misbehaving and refused to do the same. I immediately called up the customer service number (0124-470-8100) to talk about the same. It was only after the calling executive instructed him to issue us 4 tickets, he gave us 4 tickets.  While handing over the tickets, he was constantly shouting. I think the name of the guy was Anshuman Kumra, not really sure though! 


    I hated it totally!

    Not visiting that place again surely!