“Compulsory or Complementary!”
I do not understand why they call it a complementary offer when one must purchase it!
These days booking PVR tickets is better but one should not trust on their offers. Recently, I booked two movie tickets from PVR website and paid Rs. 780 instead of Rs. 500. I thought the prices might have risen but after booking, I saw that they added a complementary offer.
If I deselect the offer, I cannot proceed because it was compulsory to be bought! I booked the tickets. The next day when I showed the ticket, they told me that I must buy the food by showing this image. In the interval, when I moved to buy this, I was amazed by seeing the quantity! The gave two small popcorn, coke and cookies.
It was seriously not a great deal! I was so frustrated that they took extra charges, added tax and still what was given was not at all appreciable! I will recommend you all to choose other booking apps other than PVR cinema to save your money!
“Forced To Buy Popcorns!”
A total loot business!
Why do people book tickets online? They do it in order to save their time and money but people at PVR don’t understand this, I guess!
I wanted to book 2 tickets for the movie “Dream Girl” for the date 26th September 2019. Since I’m a working man, I didn’t have enough time to go to the theatre to pick up the tickets and therefore, I decided to book them online only.
While completing the booking procedure, I came across a page that stated that I need to buy and popcorn and coke combo pack worth Rs.370/- and before this, online ticket proceedings cannot move forward.
I called up the service helpline to talk about the problem that I was facing. I was informed that it is happening because of their current offers and In case I wish to move forward with the ticket booking, I’ll be able to do it only after purchasing the pack.
Comment: Why would I spend money when I don’t even want to have anything!
Would surely prefer switching next time!
So, this incident is of PVR Anupam, Saket. Yesterday, we, a group of 4 people decided to watch Batla house due to the reviews that we were getting, since it was a sudden plan, we booked the tickets online and decided to pick them up from the counter.
Seats Reserved: B10, B11, B12, B13 (Right Side, Centre Corner)
Show Timings: 2:10 PM
We reached at the window to collect our tickets at 1:40 PM. I showed him the booking confirmation emails and messages and the guy said that only 3 tickets have been booked from my account, however, I had a proof that I booked 4. When we asked him to recheck the system, he started misbehaving and refused to do the same. I immediately called up the customer service number (0124-470-8100) to talk about the same. It was only after the calling executive instructed him to issue us 4 tickets, he gave us 4 tickets. While handing over the tickets, he was constantly shouting. I think the name of the guy was Anshuman Kumra, not really sure though!
I hated it totally!
Not visiting that place again surely!