
“My New Shoes Are Awesome”
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Selection Experience
My jogging shoe was about to wear out. I had my eyes on these new Adidas sports shoes. My mother gave me her approval to buy it. I visited the Paytm app and started looking for it.
After choosing the right size and style for myself I made the payment from my Citibank Credit Card. I got 30% off on the selling price.
The delivery came finally on the fifth day. The executive was a nice guy. He climbed up to the fourth floor to deliver the product at my doorsteps.
It was wrapped in double packaging of the plastic bag and then placed in a cardboard box.
I wore it instantly to check the comfortability and fit.
Thankfully, both were up to the mark.
“Got A Laptop From Paytm”
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Selection Experience
I recently joined my first job at a textile company. There, a laptop was mandatory as per my job profile. My boss had given me the approval to buy a laptop in the company's name.
I was very excited. I searched for the latest HP laptop and looked for something that suited my needs. I also asked my friends for their feedback about the product. They have suggested that I go for it. Although the price was not a matter of concern, I was happy to get an amazing deal on Paytm.
The product was inexpensive and perfect for my needs. I entered my Company detail and GST number and placed the order.
Delivery was done within a week. It was very nicely packed with bubble wrap. When I opened it I found a free laptop bag inside along with the invoice, power cord, user manual etc.
Thanks to Paytm who made the experience memorable!
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“Ease of Service”
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Selection Experience
I am the happiest person since Paytm rolled on its services.
So on 4th Jan 2020, since I was not in my will to pay the landline bill by going to the store & giving the amount in cash so I decided to pay the bill online by using the Paytm App.
Paying my bill using the Paytm app was total ease for me. By just choosing the landline Operator & mobile number I got the details immediately where Paytm even gave me options to choose the best package for a reasonable price.
Also since it was my first time using the Paytm App, I was all the more excited to get a ₹50 cashback on my first transaction.
I totally loved using the Paytm store!
I am never deleting this app. In fact, I will make sure to have this app installed first hand whenever I am buying a new phone next.
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“Default Services”
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Selection Experience
Ever since this rule of using fast tags came up, I was totally under the influence that even I need to get my recharge done but going to the toll office was totally not an option for me as there are many more online payment apps now.
So on 12th Jan 2020, I did a ₹500 recharge from the Paytm app in which I even applied a promo code FASTMOVIE as a movie ticket offer from the paytm app.
Everything was going fine until the next day I was at the toll Plaza waiting for my turn for the barrier to lift up which was later taken by the toll plaza staff that there was no amount that was there on my fast tag.
I really found this thing to be totally suspicious as the very previous day I paid for the recharge using a fast tag.
Even calling up the Paytm customer service support was totally futile where nobody even replied to my call.
Not at all done!
“Great Deals”
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overall experience
Paytm is a really great place to do shopping, and it was a fantastic deal that I availed from Paytm. There are various deals, and offers given by Paytm every day. It is certainly a great experience to get the items required at a great value.
I am a student of fine arts and have created beautiful, admiring paintings in my learning experience. I usually visit the art galleries, art museums and enjoy the aroma at these places. I recently visited Indira Gandhi National Center of Arts, and the beautiful paintings at IGNCA were really amazing and awe-inspiring. I saw a canvas at the place and decided to order one too. A professional canvas.
So I looked for it online and found really great paintings with discounts and cashback from Paytm's payment mode. While browsing through the variations of paintings, I found the one painting I really liked and made a decision to go for the purchase.
I went to the store. It was a Canvas painting of Buddha in a rich sky blue colour, with a texture of matte. I got it at a 50% discount purchase. It was really good, and the package delivered was in perfect condition, without scratches or stains. The painting is really beautiful. I’m really happy with the purchase. Great offers and deals from Paytm.
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“Excellent Service”
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overall experience
I have been a paytm user for a very long time.
Using paytm for me has been a tremendous experience from filling electricity bills online to making day to day grocery purchases. Paytm as an app has never got me felt to keep a wallet with me.
Making paytm transactions for me had become such an addiction that in general, I have stopped keeping cash with me.
A major part of my daily transactions are now done through the paytm wallet. With the idea of going digital, I really feel proud how paytm is expanding all over India & now abroad also.
No hassle of finding a change, no hassle of looking into your wallet every time because paytm has got your back.
One incident that really impressed me of the paytm services was when I took a cycle rickshaw from Noida city center metro to Sec 57 Noida street for which my rent came for a total of ₹30. Not keeping a check on the wallet I had a ₹2000 rupee note with me which was an absolute trouble. But paytym came to my rescue when the rickshaw puller told that he also accepts paytm money. I instantly made the purchase to his told mobile number & felt satisfied that otherwise, I had to go from one shop to another asking for change.
Feels all the more confident that paytm has really given that help & support in emergencies.
I feel happy to be a paytm user
To all the people around India my advice to you is that if you have never used paytm then do download the app & start to make payments using paytm, it really saves you a lot of time & money.
Note: I am also looking for an updated version of paytm where I can also make payments using AI voice recognition technology.
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“Fraud services”
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overall experience
Bhai services to theek karo apni
On 3rd November 2019, since I didn't have any money in my pocket, I decided to use my paytm wallet for purchasing a movie ticket online.
The money got deducted from my account instantly with ₹320. But I didn't receive the movie ticket online. On telling the PVR movie staff regarding the Paytm transaction problem, he told me that we cannot help on this matter.
One of the worst parts of having paytm transaction issue is that it takes an ample amount of time to register for complaints online. So I decided to make a complaint with paytm 24x7 customer support on 1800-1800-1234. Upon picking up the call I was shocked to see that the customer care executive replied that there isn't any fault from our end it is the PVR booking site that had a technical error through which I couldn't book my ticket.
I mean seriously, how can someone say such a big lie in front of others. I feel depressed to see that Paytm is not being able to cope up with the digital India scheme even at the minutest level.
I really had high expectations from Paytm.
How can one trust these money wallet aggregators when all they do is tell a big lie to their customers on their face.
Improve your services otherwise, you will lose some more customers.
Comment: Teach your customer executives to accept all these technical errors from your side & start to look for solutions on the same.

“Payment Failed!”
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Selection Experience
It has been a few days since my Paytm has stopped working!
I was making a UPI transfer on 4th October 2019, when it didn’t accept my UPI Pin and stated the payment to be failed. The reason for the failure was the incorrect pin. I was entering the correct pin but it still displayed the same and payment failed at the end.
I tried this several times and still, the payment failed. I tried my mobile banking from where with the same pin, money was transferred. I complained regarding the same on the online chat support. The chat assistant reverted saying, I must check the UPI pin.
I tried to make a payment with the same account and pin, it again failed saying incorrect pin. I was so frustrated because Paytm support was of no help to me. They suggested ways which I had already tried but nothing was helpful.
Hope the bug is fixed soon!

“Worst Services!”
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overall experience
I ordered a pair of shoes from Paytm worth Rs.1999. Due to the availability of the discounts, I received a cashback of Rs. 250. I placed the order and it was to be delivered by 20th September 2019. The payment was done via Paytm and the cashback was credited right away after the payment was done.
The order arrived three days late. I received the package on 23rd September 2019, which was left at my door. It was shocking to see that for the shoes they sent a small package. I don’t know how they managed to pack it!
As I opened the package, I could see that the shoes were stuffed in the box! The shoes were the same that I had ordered but didn’t like the packaging. Due to this kind of packaging, the front was bent. It was difficult for me to wear shoes. Though the quality was good, the experience was a bad one!
I don’t recommend anybody to order things from Paytm. Their wallet services are much better than their Mall!
“Faster Payment!”
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Selection Experience
Recently, I made the payment of Rs. 1000 at a grocery shop which was credited immediately to the grocery man’s account!
With the introduction of business Paytm, payments are more easy and faster. However, after the completion of certain payments, I received offers and gift vouchers. Besides, cashback was also credited to my paytm wallet. Other than just making payments, I have used Paytm for shopping, booking flight and movies and there is much more in store for the users.
On every UPI transaction, I received either cashback for flight booking offers. Recently, I received a voucher on Paytm Mall to get Flat 50% off on purchase and a cashback up to Rs. 500. I purchased a Tiffin from Paytm mall worth Rs. 290 on which I received a 50% discount. The payment made was of Rs. 145 and after successful payment, I received a cashback of Rs. 80.
Paytm always has great deals and cashback offers! Highly recommended!

“Transaction Processing and Money Deducted!”
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Selection Experience
It has never happened before!
It was the first time that I had made a payment through Paytm that neither failed nor cancelled but kept processing! I received a notification that the amount has been deducted from my account but on Paytm screen, it displayed ‘processing’. However, no amount was credited to the beneficiary's account.
I waited for a few minutes but when nothing worked, I contacted their customer service. I provided them with the UPI Ref. ID- 921343841781. The executive on call checked his system and asked me to wait for a few minutes. After 5 minutes, he told me that the transaction is still processing.
I told him that the amount has been deducted. He told me that if the payment fails then the amount will be credited back to my account within 48 hours. After clearing my doubt, I disconnected the call.
By 7:30 PM, I received the notification that the transaction is successful. However, the money was transferred to the beneficiary’s account. Glad the issue got resolved within half an hour!

“Online Transactions Made Easier!”
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Selection Experience
Since I started to use Paytm, I no longer carry my wallet!
With this e-wallet, it has become easier to make payments without any fear of losing anything! However, with every transaction, you receive either a cashback or offers/vouchers on movies/bus/flights bookings. I have been using Paytm from last 4 years now and with every update, they got better.
With the new UPI payments, I can directly transfer money from my account, if there is no amount in the wallet. Recently, I did my mobile recharge of Rs. 48 through Paytm UPI. It took a few minutes and because of the low balance in my wallet, I chose to pay through Paytm UPI.
After the successful payment, I received cashback offers and various offers on booking flights, movies, bus and much more! However, the vouchers can also be redeemed on the Paytm Mall!
Go cashless with Paytm!

“Trouble Free Bank Transfers!”
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Selection Experience
Usually transferring money from one bank account to another cost a few bank charges but with the introduction of UPI transfers, it costs 0% charges!
There have been a few times that I had to transfer wallet money to the bank and I had to pay an additional 5% charge to transfer the money into my bank account. Now that I have a business account, the payments are transferred directly into my bank account.
I have saved my bank details and opted for Paytm UPI. So now, whenever I have to transfer money to any bank account, I fill in the bank a/c details or the UPI ID and process the money transfer at 0% charge! Also, it is quick and can be done anywhere and at anytime!
Besides, I receive cashback and vouchers on making payment through Paytm UPI. Recently, on making at least 7 successful UPI Payments, I will receive Rs. 300 cashback. The minimum amount of the transaction is Rs. 100. All of these offers are not provided through direct bank transfers.
So, it is a great way to transfer money in this digital world!

“Bought Speakers from Paytm”
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overall experience
I chose Paytm because of its wide range of products which is available at very affordable prices. I have bought many things but the last thing I bought was a Bluetooth speaker. As compared to other e-commerce stores, I prefer Paytm as it gives you easy refunds and returns.
The ordering process is easy. The thing I loved is the option to leave the "package with neighbors." No problem had caused till now. Cancellation and refund are so easy and quick as I mentioned above, Choose Debit/Credit cards for payment as Paytm is giving discount and cashback and much more.
No delay in product delivery. The delivery boy was behaving very politely and the product quality is also very nice.
“Shop the best!”
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Selection Experience
I have purchased F&D A 520 2.1 Multimedia speakers from paytm. I buy products from paytm for the quality that they offer. The most outstanding part is the fast delivery that they have. Other than that I have never found any fault in any product that I have purchased from paytm. And last but not the least it offers minimum prices compared to any other shopping site.
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Coupon Availablilty
Before placing any online order, similar to what everybody does, I also compared the price of the product that I want to purchase with various shopping sites and in the market. But trust me no other site provides the service and discount that paytm does. If you purchase anything from outside then it is sometimes difficult for us to return it back and that is why I prefer paytm.
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“Best site ever”
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Selection Experience
I bought a t-shirt, i was suggested by a friend.. And so i looked for the reviews and just went on try this and it was really gr8 using this as offered great discount.. And was pretty good to go... So i went for it and trust me it made me feel gr8
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Coupon Availablilty
Yes, I did read the reviews. I also checked for all the discount offers and coupons to buy from paytm. I searched on many sites such as coupons mania, grab on, coupon dunia and many more but could not find any coupons. I would suggest paytm to give coupons to all the customers
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“Service Review”
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Selection Experience
I shopped a grey coloured t shirt in January 2018 for myself. I bought it in 1499/-. The product is looking good. It was delivered in very safe condition.Its price on shopclues.com was Rs. 3999/- and on flipkart, its price was same as that of eBay i.e. 2499/- but Paytm was the better one.
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Coupon Availablilty
Before booking the product, there was a great confusion about the right choice in that budget, then my friend suggest me about paytm and how good it is. Then I visited on paytm. There I got all the specifications, those were helpful.Yes, I read reviews before buying this.But everyone has a different taste, i read reviews of the product itself some are good some are negative as per anyone's choice, But i have decided to buy this product, So ordered this.But what i saw on the reviews about the product, i didn't face any issue like that till now(Hang problem, performance problem).
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“My go-to e commerce site”
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Selection Experience
I purchased a pair of shoes from paytm which was at the rate of Rs.1500/-. I made the purchase from paytm because it was giving a better cashback as compared to other e-commerce websites like Amazon, Shopclues, and Flipkart. Moreover, I have always trusted paytm with all my purchases. They always take very good care to deliver even the most fragile items very safely. Also, their service is very quick and trustworthy.
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Coupon Availablilty
Before buying the product, I went through all the customer reviews that were there on paytm itself. The reviews helped me narrow down on the brand and the product. Then I looked for discount coupons on the websites CouponDuniya and Cashkaro. I found that Paytm was giving the most attractive discounts and cashback so I decided the final purchase would be made from paytm.
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“Paytm Review”
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Selection Experience
I found it user friendly and easy to understand operating system.
Paytm is also offering same service but frrecharge is more easy for parents so I referred it to them also. By using UPI I hv saved complex procedures n prevented myself from lot of busy screens flashing in front of me.
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Coupon Availablilty
freecharge was most favourite platform before paytm. I used paytm not only for the recharge but for online shopping etcetera. Bur very complex interface of paytm and shopping platforms at same places made it so crowdy.somtimes it is irritating and then my friend suggested about Paytm. It is simple n sober.
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