Amazon Conditions of Use 2026: What the Terms Say About Sellers

The most consequential passage in Amazon.in's Conditions of Use is not about accounts or copyright. It is about who you are actually buying from, and what happens when that goes wrong:

"We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products." The doubled "disclaim and any all" is the page's own wording.

Then the ownership sentence: "At no time shall any right, title or interest in the products sold through or displayed on the website vest with Amazon nor shall Amazon have any obligations or liabilities in respect" of them.

This is the marketplace model stated plainly. Most of what you see on Amazon.in is sold by third-party sellers; the terms say Amazon never takes title to those goods and will not act as referee between you and the seller. The same section disclaims warranties as to "quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed", and says the site and its content — "including the price of products" — are provided "as is, without warranty of any kind".

Operating a marketplace rather than a shop is entirely lawful and is how the platform has always been structured; no wrongdoing is alleged by setting the clause down. Nor does a contract term settle the question — e-commerce and consumer protection rules in India impose their own duties on marketplaces regardless of what a conditions page says, and Amazon in practice runs returns, refunds and an A-to-Z style escalation route that go beyond what this clause promises. The clause is worth knowing because it tells you where the contractual floor sits, not because the floor is where every case lands.

The governing-law clause is two sentences and leaves no room: "These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi."

The phrase "as we do" is unusual and worth noticing — it frames the clause as mutual rather than imposed. The operative word is still "exclusive", and the city is Delhi for a platform that sells into every pin code in the country.

The website operator is named: "This website is operated by Amazon Seller Services Private Limited." That is the entity on the contract. The same document restricts who may contract at all — "Use of Amazon.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Amazon.in only with the involvement of a parent or guardian."

One clause cuts the other way and deserves credit: the force-majeure provision ends with "This condition does not affect your statutory rights." That sentence is rarer in Indian e-commerce terms than it should be, and it is the document acknowledging that a contract does not displace the law.

One undertaking in the risk clause is easy to read past and is broader than it looks: "You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes."

Personal use only. Anyone ordering a printer for an office, stock for a shop or supplies for a small business from the ordinary consumer storefront is doing something this sentence says they undertake not to do. Amazon operates a separate business-purchasing service for exactly that case, with its own terms and GST invoicing, which is the route the clause effectively points to.

The practical reason to care is not enforcement — nothing here suggests Amazon polices this clause against ordinary shoppers, and no claim is made that it does — but consumer status. A great deal of consumer protection law in India turns on whether goods were bought for a commercial purpose, and a buyer who has undertaken "personal use" while buying for a business has muddied a question they may later need to be clean. How that interacts with any individual purchase is a matter for a court or consumer commission and not for this page.

The release that follows is sweeping: the user "expressly release[s] Amazon Seller Services Private Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract" — again, the grammar is the page's.

Reviews are the reason many people use Amazon at all, and the licence attached to posting one is permanent. By posting content you grant Amazon Seller Services Private Limited and its affiliates a "royalty-free, irrevocable, perpetual and fully sublicensable" right to use, reproduce and distribute it, and you "grant Amazon Seller Services Private Limited and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose."

Irrevocable and perpetual mean what they say: deleting your account does not unwind the licence. Sublicensable means the content can be passed on. This is standard platform drafting — user-generated content would be unusable on any scale without it — and no wrongdoing is alleged. It simply means a review is better thought of as published than as posted.

The content rules themselves have been updated for synthetic media, and that is what dates this document to the current rule-making rather than to a decade ago: "content that is synthetically generated, manipulated or altered using artificial intelligence systems, generative models, or similar technologies must not falsely represent any person, product, certification, regulatory approval or material fact. Where required under applicable law, users must clearly disclose that content is synthetically generated."

Amazon reserves the right "(but not the obligation)" to remove, restrict, disable access to, or label content it determines involves unlawful synthetically generated information, and separately may "terminate accounts, remove or edit content at any time without notice to you". The phrase "but not the obligation" is the one to notice: the power is reserved, the duty is not accepted.

Not everything in this document limits the shopper. One provision is a straightforward consumer protection and it governs how prices must be shown: the site displays "the total price in single figure of any good or service, along with the breakup price" for the goods.

All-in pricing with a visible break-up is the thing that makes a listed price comparable, and it is why the price arithmetic on our own Amazon price reads works at all — the number on the tile is meant to be the number at checkout, not a base figure waiting for additions. Paired with the statutory-rights sentence in the force majeure clause, it shows a document that is not uniformly one-directional.

Account responsibility runs the usual way: you are responsible "for maintaining the confidentiality of your account and password and for restricting access to your computer" and agree "to accept responsibility for all activities that occur under your account or password". The licence to use the site is limited and expressly excludes "any collection and use of any product listings, descriptions, or prices" — a clause that governs automated price harvesting, which is why price pages on this site are read manually rather than scraped at scale, and why figures are always dated.

Four practical points, none of them legal advice. One: check who the seller is before you buy. The terms say Amazon takes no title and will not mediate seller disputes, so the "Sold by" line on a listing is information worth reading — in practice the platform's own returns and refund processes do far more than this clause promises, but the seller is still who you contracted with. Two: buying for a business belongs on the business service, because the consumer storefront's terms have you undertake personal use only, and consumer status can turn on commercial purpose. Three: treat a review as permanently published — the licence you grant is irrevocable, perpetual and sublicensable, and covers the name you post under. Four: note Delhi. The jurisdiction clause is exclusive, which is worth knowing before a dispute rather than during one. Everything above is Amazon's published text as it stood on 8 October 2026 and a published policy can be amended at any time. This page describes contract terms and expresses no view on whether any of them would be enforced; nothing here is legal advice.