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49 Total Reviews Overall Rating 4.2
Selection Experience
4.3
Coupon Availablilty
4.1
Payment Process
4.2
Refund / Cashback
4.3
User Interface
4.2
Overall Experience
4.3
Atif
store : Firstcry
review date : 03-10-2019
Product Purchased : Pram
Pram Purchased : 28-09-2019
2.0 Selection Experience
2.0 Coupon Selection
2.0 Payment Process
2.0 Refund / Cashback
2.0 User Interface

“Unsafe Products!”

  • overall experience

    Ordered a Pram for my newborn but what I had received was of poor quality!

    The pram was delivered to me on 28th September 2019. I paid Rs. 4785 to the delivery man and received the order. It was packed in a big box which seemed to look so perfect to me. But upon opening the box, we got to know that the item is useless!


    It is of poor quality and the child is not at all safe in it! The cushioned seat which is to provide comfort to the baby has foam inside instead of cotton. However, the cloth of the pram was not stitched properly. The safety bar has no covering of the foam, which is unsafe for the kid and cannot protect from falling. 


    Pram


    I contacted the customer service right away. The executive on call heard the issue and suggested me to get the item replaced. I decided to get a refund. I asked him for a refund because I cannot trust online stores for such goods. I will go to the nearby Firstcry store and get one myself, after verifying the product completely!

    Better check and purchase the item other than just ordering it right away!

Reeniya Roshan
store : Firstcry
review date : 10-09-2019
Product Purchased : Cot
Cot Purchased : 07-09-2019
5.0 Selection Experience
5.0 Coupon Selection
5.0 Payment Process
5.0 Refund / Cashback
5.0 User Interface

“For Your Nursery Needs!”

  • overall experience

    At Firstcry, you get all that you need for your newborn!

    Since I gave birth to my first child, I am shopping from Firstcry! They have been a constant support and it is quite convenient to purchase from the online store. It is the one-stop for all my needs!


    I order baby furniture, clothing, food, bathing products and diapers from there only. With a recent promotional offer, I received 30% off on purchase of various products. Especially on baby furniture! I was planning to purchase a cot for my one-year-old but it was quite expensive back then!


    With a discount of 30%, I received the product at an affordable price. I ordered a cot worth Rs. 10,995 and paid Rs. 8246 after applying the discount code. I had made the payment online and received my order confirmation on the email and on the phone. The mail stated that the order will be delivered by 8th September 2019. According to my past experience, the delivery has taken no less than 3 days but as it is a piece of furniture, it might take time to get delivered. 


    firstcry cot


    So, the delivery took place on 7th September 2019. It was well packed and the delivery was smooth. The delivery man had handled the product very well. the y placed it at the required place and left the unwrapping on us! The furniture used in making is of great quality and is perfectly built. 

    I would recommend every mother to shop from Firstcry!

Sheela
store : Firstcry
review date : 25-02-2019
Product Purchased : Baby bib
Baby bib Purchased : 04-01-2019
5.0 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Online shopping Review”

  • overall experience

    I have been a loyal customer of Firstcry and purchased many products. I always read the reviews before purchasing any product and asked questions regarding the product and also received a prompt response. It also have amazing offers and subscription option where one can save money. The best part of the site is its customer service and after-sales service. I have used many online portals but I think Firstcry is the best. I recommended this portal to many of my friends.

Santosh kumar shaw
store : Firstcry
review date : 24-02-2019
Product Purchased : Baby bed
Baby bed Purchased : 19-01-2019
4.0 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Baby bed Review”

  • overall experience

    Product quality was very good and the packaging was a very high standard which keeps our products safe, also when I didn't like a product and requested for a refund whole process has been done within 48 hours which is appreciable just one suggestion please mention size in inches or any other dimension so that we can judge whether its sufficient for us or not.

Majeetha Banu
store : Firstcry
review date : 19-02-2019
Product Purchased : Socks
Socks Purchased : 21-01-2019
5.0 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Socks for my baby boy”

  • overall experience

    I thought it is a reliable app to choose for purchasing baby products. I purchased socks for my baby boy and some other items too and I am really satisfied with the product quality. Firstcry is a very good app compared to other online stores. No errors happened while ordering the product. I sometimes use the COD payment mode. It was worth to purchase products from there. Product delivery was on time. They sell very genuine products which are really good. Very nice product quality.

Aman Kumar Singh
store : Firstcry
review date : 07-02-2019
Product Purchased : Puzzle Box
Puzzle Box Purchased : 03-01-2019
4 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Mind blowing”

  • overall experience

    My son enjoyed Collins word search 1 a lot that I ordered from First Cry. And I ordered the second version now. The first one gave him a lot of practice that he doesn't even have to go through each line to search for the starting letter of each word. He just overlooks the puzzle box and as soon as he spots the first letter of the required word he could find the whole word and this book really passes his time as well. So I am happy for him now.

Roshan joshi
store : Firstcry
review date : 02-02-2019
Product Purchased : Steamer
Steamer Purchased : 23-10-2018
4 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“My Experience”

  • overall experience

    Firstcry is one of the biggest and trusted site. I chose Firstcry because of its name and reliability. Most of the time they give a good price and offers mostly in baby care products. Comparatively, Firstcry is better than others it takes less time in product delivery. Tracking of the order was limited and slow so every time I had to talk to their delivery partner. The ordering process was easy and the payment option was simple to choose. Delivery boys were professional and respective. Product quality was as per the description.

Sangeetha Suresh Kumar
store : Firstcry
review date : 29-01-2019
Product Purchased : Toy
Toy Purchased : 08-12-2018
5 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Excellent”

  • overall experience

    I bought a building blocks toy for my daughter, she is loving it and playing with it every day, Product delivery was on time, the payment I made through online net banking. Firstcry is as good as other online apps, I love using the Firstcry app, Thank you loved the product, looking forward to buying more such lovely products, Thanks a million, looking forward to seeing more offers on Firstcry, thanks again.

Ipsa patel
store : Firstcry
review date : 28-01-2019
Product Purchased : Baby lotion
Baby lotion Purchased : 22-10-2018
4 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Baby product Review”

  • overall experience

    I chose Firstcry because of a low price. A large variety of products available with quick delivery. I buy all the products for my baby from Firstcry. They sell good quality products. The refund was quick. The reviews were very helpful to find the right product. The product which I got was not wrong. Sellers are genuine. Customer care respondent was very helpful.

Asokan
store : Firstcry
review date : 21-01-2019
Product Purchased : Diapers
Diapers Purchased : 03-01-2019
4 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Baby care is important”

  • overall experience

    FirstCry is an amazing e-commerce website with a good user interface. I bought diapers from FirstCry. The quality was good and the delivery is always on-time as they promise. The product description is always mentioned accurately. FirstCry has more details, more product collection than other sites. All type of products is available in one place.

Uma
store : Firstcry
review date : 19-01-2019
Product Purchased : Baby bath wash
Baby bath wash Purchased : 05-10-2018
5 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Amazing place for purchasing products”

  • overall experience

    It's a really good place for purchasing products and My product got delivered on-time. Customer care service was too good, they are always ready to clarify any doubt. Here you will get products at a very less range. Exchange or return policy was too good and in this app lots and lots of products are available every time. It's user-friendly, anyone can use Firstcry application easily to buy products.

Ranu Chopra
store : Firstcry
review date : 18-01-2019
Product Purchased : Toy
Toy Purchased : 25-01-2018
4 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Best online shopping app”

  • overall experience

    I order a makeup kit toy for my baby from FirstCry. Quality of the product was very good and I got the discount also on my purchase. It contains more things in the product as compared to other sites, even I saw the same product in the market but FirstCry contains more items in the kit like a hair drier etc. And my baby liked it very much. It was a very good product at a less price. Thank you FirstCry.

Ritesh Redkar
store : Firstcry
review date : 17-01-2019
Product Purchased : Diapers
Diapers Purchased : 16-12-2018
4 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Best Baby Products”

  • overall experience

    The First Cry has always been our 1st choice. As compared to other online apps. It has always offered the best product and its pricing. We have received the delivery the next day. I personally never faced problems during the ordering process. The payment acceptance process is good. I still prefer the First Cry over other websites. The delivery boys are very humble and well trained to handle the products. The packing if fabulous.

Veena
store : Firstcry
review date : 16-01-2019
Product Purchased : Diapers
Diapers Purchased : 21-11-2018
4 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Online purchase”

  • overall experience

    I am very happy to shop from First Cry for baby care products. It has a wide range of variety and options and discounts. Every time I search for products and get many options to choose from. I would recommend my friend to shop from First Cry. It gives a good discount compared to other shopping websites.

Debadutta Parida
store : Firstcry
review date : 15-01-2019
Product Purchased : Baby Lotion
Baby Lotion Purchased : 08-09-2018
3 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Best Baby Products”

  • overall experience

    I placed an order for Sebamed baby lotion from First Cry. As this is a baby product there is no second thought because it has to be genuine and reliable. The first cry is a worldwide renowned organisation which has a significant presence in India. The items here are from a trusted brand and trustworthy. The product is from a brand which specializes in baby products and I always trust them. Before ordering I compared the same item in other portals also but did not find a better deal anywhere. The order process was pretty much simple and straightforward. I always prefer the payment through debit/credit card because it is convenient for me. Also, cash on delivery is not suitable because of my availability. Item was delivered on time as promised. Packaging was also pretty good keeping in mind that it is a baby item. Delivery guy did not call and came straight to my door which was very satisfying. For other online portals I had to guide them to my address and still, they had struggled. For any improvement, I would suggest making the app more user-friendly. Add some catching colours to it. A new interface would be very nice. 

Atul
store : Firstcry
review date : 15-01-2019
Product Purchased : Teddy bear
Teddy bear Purchased : 05-10-2018
3 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“PRIVACY AND PRICE”

  • overall experience

    For my friends birthday I bought a 3 feet teddy bear. I have zero complaints about the quality and punctuality of delivery. But I am still confused about their pricing system although nowadays we compare all prices based on online price it tends to change don't know how? The teddy I purchased was worth Rs 550 and now I could find the same product in just Rs 450 without any discount offer and also some multiple prices for the same product is also available. I also noticed that whatever I searched on Firstcry gets leak and I can see the same product adds while searching on Facebook. This is a big security threat to my privacy. My personal data is getting leaked somewhere else! Damn you are selling it for your benefit ??

Kalaivani
store : Firstcry
review date : 15-01-2019
Product Purchased : Kids Toy
Kids Toy Purchased : 24-12-2018
5 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Amazing purchase on FirstCry”

  • overall experience

    Recently, I purchased a toy microphone for my kid. The product was great at that price. My kid liked it and the price was too low for the product on Firstcry as compared to other sites. The ordering process was simple, I ordered it in just a few seconds. We can choose any payment mode. But I made a mistake by giving my same old address. So I had to cancel the product, I changed the address and then placed the order again. The delivery was on time. The delivery boy called me before the delivery. Overall happy shopping with Firstcry.

Ruchika
store : Firstcry
review date : 14-01-2019
Product Purchased : Art & Craft Items
Art & Craft Items Purchased : 12-10-2018
4 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Be creative with First Cry”

  • overall experience

    I bought Art & Craft items from First Cry. The quantity of the product is very large cheaper than other online sites. If there is any problem in the products, we get easily return they are very responsive at the time of refund in a moment. I always prefer cash on delivery easy for me. The delivery boy is also very good and compatible with me. my experience is very nice.

Vidya
store : Firstcry
review date : 14-01-2019
Product Purchased : Diapers
Diapers Purchased : 24-12-2018
5 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Awesome Superbottoms”

  • overall experience

    I got super bottoms cloth diapers from First Cry under a good deal as offers for UNO diapers are not available on any other website other than First Cry. The ordering is very simple and easy via online mode of payment. The product delivery was way before the specified delivery date. Just awesome. Happy shopping via First Cry.

Aditya
store : Firstcry
review date : 14-01-2019
Product Purchased : Pampers
Pampers Purchased : 09-12-2018
4 Selection Experience
0 Coupon Selection
0 Payment Process
0 Refund / Cashback
0 User Interface

“Very Comfortable”

  • overall experience

    I bought a pack of Pampers on 9th December 2018 the order was too good I chose FirstCry because of its great delivery experience and amazing offers available on it. The product that I bought was too good and comfortable for my child. I chose cash on delivery for making payment. It is too good than other online retailers because of amazing offers and nice delivery.