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“the new trigenic range is pretty good!”
I had been looking forward to the trigenic range of Clarks and I am glad I waited to buy them and didn’t settle for something less. My new Tri fuse shoes are just the perfect level of comfort.
I mean even though they are suede and I generally do not prefer suede, but the moment I tried them I melted. Since the sole is made of Eva, I never ever have to worry about damaging them as they are so so so flexible for all the weird postures I love sitting in. And since the heel has some height to it, it definitely raises me by a few centimeters. Jokes apart, because of its looks and comfort, Clarks trigenic shoes were absolutely worth all my money.
“Smaller size delivered and not exchanged”
I recently purchased a pair of casual shoes, and they are significantly smaller than the rest of my Clarks. When I try to return them, the shipping label button takes me to the UPS page, where I get an error notice.
I was on wait for 45 minutes with customer support before receiving an incompetent customer care representative who said, "Sorry, we'll probably have that repaired tomorrow." When I asked for a supervisor, his tone and manner were kind, but almost everything he said was patronising or condescending. Oh, and as for advising me to try them on at a store, the nearest one is 95 miles away. I want refund or exchange but both are impossible to happen.