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Bata keeps its footwear out-of-stock all the time without updating the same on their websites!
I ordered a pair of wedges from Bata worth Rs. 999/-. Due to no availability of discounts, it was available at the same price. I placed the order because I liked them and cannot lose the opportunity. I made the payment online. The order was expected to arrive on 8th October 2019.
On 5th October 2019, I received a message from Bata that the amount of Rs. 999 will be refunded in my Bata Wallet because the wedges are out-of-stock. I was frustrated that even if it was out-of-stock, at least they could refund directly to my account!
I contacted the customer service to confirm the same. The customer executive told me that the amount can be utilised at offline stores also. But, I checked for the same and the product was not available at the store. I had to utilise the amount, so I looked for other options.
I found another pair and placed the order for the same. The order was expected to arrive on 7th October 2019. I was amazed at the faster delivery. The money was redeemed on this order. Finally, I had received the product.
It is of great quality and the size is also perfect. But, I would suggest Bata to update its website timely. Though the products are good, I will recommend them to you!